Moving to house that has fibre already

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lokhor

2858 posts

Uber Geek

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#215400 26-Jun-2017 08:06

Hi,

So I had another thread about FibreX not being available at the house I'm buying. I found out that they already have UFB installed with 2degrees at the property. How do I go about getting set up with a different provider when I move in? primarily want to answer the following:

How far in advance should I call to set it up
Do I need to say anything in particular in regards to the fact that the current owners already have UFB?
Should I expect to have internet available on the day that I move in?

Thinking about joining with Bigpipe as their 100/20 plan is good value.

Cheers,

Nick

All comments are my own opinion, and not that of my employer unless explicitly stated.

darylblake

1162 posts

Uber Geek

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#1806739 26-Jun-2017 08:10

Contact the ISP you wish to organise it through. And order it for a suitable date.

If an ONT is installed already, then it is likely that you wont need a site visit.

tdgeek

29746 posts

Uber Geek

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Lifetime subscriber

#1806740 26-Jun-2017 08:10

Exact same situation with us, it had 2D as well oddly. We moved in, the previous owner had since cancelled or move addressed it. I called Spark once we had possession, it was up in 3 days, I didnt get a router as already had one from where we moved from. As its intact, there is no fibre drama to worry about.

plas

453 posts

Ultimate Geek

#1806742 26-Jun-2017 08:18

I went through this last year and had internet the day I moved in.

2degrees/enable stood up the second port on the ONT in advance so it didn't interrupt the previous owner, then moving day I just plugged everything into port 2.

DarkShadow

1647 posts

Uber Geek

#1806777 26-Jun-2017 09:46

lokhor:

How far in advance should I call to set it up
Do I need to say anything in particular in regards to the fact that the current owners already have UFB?
Should I expect to have internet available on the day that I move in?
Thinking about joining with Bigpipe as their 100/20 plan is good value.

You don't need to say that there's an intact ONT as your ISP can look it up in the system, but it wouldn't hurt to say it. With an intact ONT you can get a connection on the second port in one business day.

There's a gotcha you need to watch out for. If for example the current owner has booked a disconnection on their port for July 4, then the new ISP can't do anything until July 5. A pending disconnection on one port will block other companies from submitting orders on any of the other ports, until it has been completed. Therefore it's good idea to get your order in ASAP, before the current owners put in their disconnect.

ratsun81

508 posts

Ultimate Geek

#1806778 26-Jun-2017 09:46

You can specify the connection date with bigpipe.

Id be getting things kicked off ASAP just to ensure that they can book the service request with the local provider for the timeframe you want.

Also here's my shameless plug for a $20 discount for both of us if you sign up with Bigpipe.

Quic Broadband

Use R212389ELFLL2 promo code for free setup at checkout.

Sideface

9353 posts

Uber Geek

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Lifetime subscriber

#1806798 26-Jun-2017 10:32

lokhor:

So I had another thread about FibreX not being available at the house I'm buying. I found out that they already have UFB installed with 2degrees at the property...

<snip>

You are a very lucky man.

I have to live with "FibreX" cable for another two years before "real" fibre becomes available.

I would suggest BigPipe for naked fibre.

Sideface

lokhor

2858 posts

Uber Geek

Trusted

#1806808 26-Jun-2017 10:49

ratsun81:

You can specify the connection date with bigpipe.

Id be getting things kicked off ASAP just to ensure that they can book the service request with the local provider for the timeframe you want.

Also here's my shameless plug for a $20 discount for both of us if you sign up with Bigpipe.

Thanks for that. I will use your link :)

I can't sign up yet as we have not gone unconditional on the house (not until 3 July) and don't settle until 11 August.

All comments are my own opinion, and not that of my employer unless explicitly stated.

Equinox IT

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myndlyz

472 posts

Ultimate Geek

#1806810 26-Jun-2017 10:54

Before you move in make sure the previous owners don't take the ONT power cable. Seems to be so common lately.

lokhor

2858 posts

Uber Geek

Trusted

#1806818 26-Jun-2017 11:04

myndlyz: Before you move in make sure the previous owners don't take the ONT power cable. Seems to be so common lately.

I don't really know what to look for, apparently its in the garage behind a panel or something. The house is ethernet wired in most rooms too.

All comments are my own opinion, and not that of my employer unless explicitly stated.