Ihug or Xnet or Xtra?

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#21786 6-May-2008 21:30

OKay well at the moment im with ihug broadband 3 with our phone thought them. But our speed is very very slow all the time. I want to change our ISP and dont know what to get ive been with xtra before but i havent been with xnet. I can keep my phone with ihug if i go with xnet or xtra?? I want somthing that will give me good speeds and somthing so we dont get capped so easy we use like 15 to 20gbs a mouth. Can some one help me pick a new ISP please?

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#128972 6-May-2008 22:24

To be honest, all 3 arent very good choices at the moment.

I'm moving away from ihug, they arent too bad but i want interleaving off. They have fairly bad peak problems for some also.

Xnet is apparently having huge problems with international, i was told to steer well clear of them

Xtra has never really been that good, and they are expensive.

I suggest Snap, Telstraclear, Slingshot and maybe Orcon.

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#128977 6-May-2008 22:32

Export: But our speed is very very slow all the time.

Have you raised this issue with the helpdesk? I use ihug at home and have no worries at all regarding speed.

Ragnor

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#128980 6-May-2008 22:37

You hardly hear about any problems with: Telstra, Slingshot, Inspire

Every other ISP seems to be having major problems, not sure about snap yet.. they seem like a relative newcomer (even though they are probably not).

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#128988 6-May-2008 23:08

eXDee:
Xtra has never really been that good, and they are expensive.

I've always found the speed to be satisfactory with Xtra, particularly on DSL2+.

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#128989 6-May-2008 23:09

I think snap provides the christchurch uni internet, so they are fairly large.

cokemaster:
eXDee:
Xtra has never really been that good, and they are expensive.

I've always found the speed to be satisfactory with Xtra, particularly on DSL2+.

I've a couple of complaints about speed(not such much now though), and that its better when switching to another ISP. It might be satisfactory, but you could possibly get better.
The main reason i suggest against them though is because they are simply expensive compared to other ISPs for data.

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#128990 6-May-2008 23:11

Ragnor: You hardly hear about any problems with: Telstra, Slingshot, Inspire

Their users aren't a bunch of complainers like Xtra/ihug/Xnet users

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#128992 6-May-2008 23:15

nate:
Ragnor: You hardly hear about any problems with: Telstra, Slingshot, Inspire

Their users aren't a bunch of complainers like Xtra/ihug/Xnet users

Maybe thats because their isn't too much to complain about?

(i hope anyway, moving to telstra)

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#128994 6-May-2008 23:34

eXDee:
I've a couple of complaints about speed(not such much now though), and that its better when switching to another ISP. It might be satisfactory, but you could possibly get better.

When I get ~19mbps - I don't think so

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#129180 7-May-2008 16:48

Go Telstra. They're around the Xtra price (but still cheaper) and far better for gaming.

Slingshot aren't that great, but compared to Xnet it's like the whole internet is on your own LAN!

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#129220 7-May-2008 19:31

cokemaster:
eXDee:
I've a couple of complaints about speed(not such much now though), and that its better when switching to another ISP. It might be satisfactory, but you could possibly get better.

When I get ~19mbps - I don't think so

Congrats then. The complaints ive heard aren't recent, they may have been of resolved issues or whatever. I dont know, i've never been with xtra, but i dont think i've ever seen someone reccommend them.
What i do know is that they still dont offer as good of a deal as competitors do.

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#129257 7-May-2008 23:20

I would avoid snap, as Snap is having the same international speed problem as Xnet has see this thread: http://www.geekzone.co.nz/forums.asp?ForumId=49&TopicId=21637

also I think Orcon maybe also starting to have international speed problem, but I am not 100% sure if this is true thought.

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#130519 13-May-2008 11:54

nate:
Export: But our speed is very very slow all the time.

Have you raised this issue with the helpdesk? I use ihug at home and have no worries at all regarding speed.

Yeah i have but they said they cant do anything about it its somthing to do with my computer. Its not my computer is only 4 months old and we have people come in and out and use our internet on laptops and desktops and they all have the same thing. Its really bugging me ay. I am going to try and change the ISP and see what happands but i dont want to loose my phone service thought ihug

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