UFB Sylvia Park Mall

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networkn

Networkn
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#223352 25-Sep-2017 12:13

Hi.

I have a customer at Sylvia Park Shopping Mall. They want Fibre, but they can't get a straight answer from the Landlord or their provider.

Is it available there? Is there some key bit of information that allows us to request it so our RSP can "find" it?

DarkShadow

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#1872413 25-Sep-2017 12:25

Looks like it's at 286 MOUNT WELLINGTON HIGHWAY, MOUNT WELLINGTON. According to Chorus Portal fibre is available but consent is required.

ANglEAUT

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#1872424 25-Sep-2017 12:42

While the like of Pak n Save & The Warehouse most likely have their own connections, smaller chain stores or fast food stores would also use UFB. Try and speak to one of their managers?

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Lias

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#1872454 25-Sep-2017 13:30

Some mall owners force stores to use their internet connection, and won't let them get their own.

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trig42

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#1872462 25-Sep-2017 13:42

Sylvia Park has a couple (if not more) of Comms rooms, and Chorus can install a service into the comms room, from where cables will run to the tenancy. We have a tenancy there that has a couple of PIP connections and ISDN phones.

We are looking at getting Fibre into a couple of malls, and are not sure about the technicalities of it. That is where our account manager at the Telco will hopefully come in handy.

atomeara

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#1873349 26-Sep-2017 21:01

I have been dealing with the mall on this for 18 months.

There are some challenges between Chorus (and there service partners) agreeing to the malls conditions.

It was mostly around the mall not wanting them to do any build work during business hours. Given how big the site is it will take a rather long time and won't be cheap.

Ring up the mall main line and ask for the IT departments details / or to be put through and have a chat to them. The more people that ask and want it the better.

They are at least willing to engage with Chorus on the install, unlike what I have heard from Westfield where they want Chorus to pay them to install UFB in the mall.

Botany Town Centre and Northwest Mall are both UFB ready.

Aredwood

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#1873921 28-Sep-2017 02:17

atomeara:

unlike what I have heard from Westfield where they want Chorus to pay them to install UFB in the mall.

2020 can't come soon enough. Hopefully Chorus will stop providing copper services to Westfield malls.

atomeara

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#1873959 28-Sep-2017 08:59

I would like that as well however the rules to withdrawal copper mean fibre has to be in there first.

Not sure what happens if they offer to do it for free and the landowner still refuses.

I would rather they withdrawal VDSL / HSNS Lite Copper and that should make everyone suffer enough to force there hand.

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sbiddle

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#1874051 28-Sep-2017 11:52

Westfield probably want to clip the ticket on internet as well.. Just like everything else in their malls!

Queensgate in Lower Hutt historically had terrible coverage down one end for Spark, VF and 2d. Nothing could be done about this internally as Westfield want $$ for leases from the carriers. You'd think they'd be more than happy to let a carrier build coverage in their mall so the public could have phones that work.

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#1874056 28-Sep-2017 12:01

atomeara:

unlike what I have heard from Westfield where they want Chorus to pay them to install UFB in the mall.

Chorus probably don't like the boot being on the other foot. But from a business perspective, it seems perfectly fair.

Westfield have created a concentration of demand that Chorus wants to leverage to generate revenue, so they can reasonably be expected to pay.

Mike

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#1874067 28-Sep-2017 12:23

Install the old Conklins where fibre is available :)

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Aredwood

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#1874253 28-Sep-2017 17:54

MikeAqua:
Westfield have created a concentration of demand that Chorus wants to leverage to generate revenue, so they can reasonably be expected to pay.

Only Chorus is not allowed to charge extra fees to RSPs or end customers just because a ufb connection just happens to be in a mall. So no way for Chorus to recoup any charges that Westfield want them to pay.

Sure Chorus could do a non UFB fibre build. But then they wouldn't get the govt subsidies. Meaning monthly pricing will be far more than a normal UFB connection. And they might not be allowed to switch off the copper in 2020 as UFB wouldn't be officially available.

Higher pricing will just mean that the tenants will use mobile data connections instead for things like eftpos. Which will work fine until the Christmas shopping rush overloads the cellular networks due to too many devices connected to the same sites. And eftpos stops working during the busiest time of the year.

MikeAqua

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#1874690 29-Sep-2017 13:28

Aredwood:
MikeAqua:
Westfield have created a concentration of demand that Chorus wants to leverage to generate revenue, so they can reasonably be expected to pay.

Only Chorus is not allowed to charge extra fees to RSPs or end customers just because a ufb connection just happens to be in a mall. So no way for Chorus to recoup any charges that Westfield want them to pay.

Sucks to be a (regulated) monopoly sometimes ... still not the landlord's problem though, as long as they are meeting their contracted obligations to their clients.

For example in the office we rent the landlord's obligation is to provide and maintain within building VDSL infrastructure. Landlord had no obligation to switch to UFB, but did so because the market is competitive.

Mike

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#1883267 14-Oct-2017 10:05

atomeara:

I would like that as well however the rules to withdrawal copper mean fibre has to be in there first.

Not sure what happens if they offer to do it for free and the landowner still refuses.

I would rather they withdrawal VDSL / HSNS Lite Copper and that should make everyone suffer enough to force there hand.

Its the customers that suffer, not the mall management. Some of the bigger stores use some form of DSL as a backup to the primary fibre connection, so some rather large anchor tenants would be unhappy if copper was withdrawn.

Time to find a new industry!