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144 posts

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Topic # 226171 23-Dec-2017 22:25
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My parents live in Torbay and are plagued with awful DSL speeds, previously ADSL and since the cabinet upgrade & VDSL enablement earlier this year now VDSL.

 

 

 

Is there any difference in ISP provider with the VDSL speed they can obtain?

 

 

 

I have previously heard of Vodafone on/off net so was wondering if switching them to 2Degrees (or someone else) would net a better line speed?

 

 

 

I recall hardware used to be ISP specific but not sure whether or not fibre to the cabinet is all now shared hardware, and line speed & sync will be the same across all providers.


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  Reply # 1924309 23-Dec-2017 22:39
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Sync speed will be the same on every provider providing you're on Chrous and not UCLL.

 

 




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  Reply # 1924310 23-Dec-2017 22:40
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Thanks, how do you know who is in UCLL?


 
 
 
 


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  Reply # 1924311 23-Dec-2017 22:50
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If it's outside of Auckland, and not an exchange fed line, it's probably wholesale. If it's inside Auckland, and not exchange fed, it's still probably wholesale but slightly less likely... And IIRC all the VDSL connections are wholesale anyway, to my knowledge no one upgraded from the ADSL2+ cards they installed.


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  Reply # 1924382 24-Dec-2017 09:09
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I am in torbay too.

 

Have VDSL. Not until end of 2019 will I be able to get UFB.

 

Im pretty happy with my 17a profile for now. I get about 60mbit.






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  Reply # 1924394 24-Dec-2017 09:31
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Do you have a master filter installed? (There is a jackpoint that is dedicated for DSL, and the modem only works when plugged into that jackpoint) Definitely well worth it to get a master filter installed if you don't already have one.

Please post your line stats as well.





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  Reply # 1924484 24-Dec-2017 11:23
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Forget about what ISP is what and where make sure the house wiring is 100% top notch for a xDSL connection and don't use any line filters

 

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Ex JohnR VodafoneNZ 17 years 4 days

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  Reply # 1924586 24-Dec-2017 13:42
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a lot of the existing cable is not specked for vdsl, i ran a new cat5e shielded from demarc to vdsl point, no master splitter as there was no voice service and the speeds are fantastic.

 

 

 

id try running a new line to your modem and see if that fixes the problem if at all possible.

 

 






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  Reply # 1924593 24-Dec-2017 13:58
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filters out the low frequencies for voice for the phones (could be multiple jack points which can cause signal reflections etc). ie a low pass filter

 

at the higher end of the voice spectrum any interferance can impact on xDSL signals


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  Reply # 1924610 24-Dec-2017 14:56
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Oh for sure, as above have mentioned, wiring makes all the difference.

 

I remember once I went to a bloke who was having frequent disconnections and was only syncing around 20/1Mbps, after a bit of poking I decided the house wiring was shattered and it needed to be a full install, which by rights the provisioner should've done. Once we got the VDSL splitter in and a dedicated CAT5e cable in place, they shot up massively to a much more solid number (I think 50/10 but I could be wrong).




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  Reply # 1924685 24-Dec-2017 18:33
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Thanks for all the replies.

 

 

 

If we were to get a rewire done (they are thinking of dropping the home line) is there anyone recommended, or should the ISP sort this out?


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  Reply # 1924687 24-Dec-2017 18:38
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uluxus:

 

Thanks for all the replies.

 

If we were to get a rewire done (they are thinking of dropping the home line) is there anyone recommended, or should the ISP sort this out?

 

 

@coffeebaron is the best person for the job

 

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Ex JohnR VodafoneNZ 17 years 4 days

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