Hi everyone, I just recently bought a house and moved in last weekend. To make a long story short my internet got connected up to the wrong house, I assume one of my neighbours. BigPipe have told me that the ASID number in the Chorus DB is wrong. There are five entries in the Chorus DB which have my house number in for my street but apparently my actual address is not the right one (cross lease / subdivided situation). BigPipe told me they can't do anything more until I give them an old phone number or ASID number for my house.
The problem is, I have no contact with anyone who lived in the house before. It was bought by the previous owner in 2014 and had been unoccupied since then. I haven't had any luck finding a landline number for the house and I have no idea how I would find an ASID number.
Does anyone have any ideas?
Things I have tried: BigPipe support (say they can't do anything and gave me a refund), googling for old phone numbers, contacted Chorus (haven't heard back yet).