The situation is:
Living arrangements changed (same house slightly different people) and we ended up changing ISP mid way through May (Phone and Internet). Was it the new ISP's responsibility to notify the old ISP of the change? Or is it the responsibility of the person making the change to ensure the old ISP properly cancelled the account?
What if the person making the change isn't the person who originally signed up with the old ISP?
Reviewing our bills today I noticed we just recieved a bill for June from the old ISP even though we've clearly used no data nor authenticated with them via ppp. Ringing the old ISP's helpdesk their response was "we didn't get a notification the account was to be cancelled thus it's not our problem, we won't/can't credit you back the amount, go chase it up with your new ISP"
I dont' really have a problem with the full month of May being billed for May (even though it should have been a partial month bill probably), however June irks me...
Where do we stand with this?
We pay by shared Visa normally so I'm tempted to have have Visa revert the charge for June if it goes through. That's probably not a good idea, emo idea's are never good ideas!