Fibre - Can you get more than 1 connection per address?

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hairyfil

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Topic # 239711 31-Jul-2018 14:31

At our place we have our main home, and a small business.

Fibre is coming "soon" to my corner of Whangaparaoa and I wondered if Chorus plan around 1 fibre per address. If so, is it possible to request 2 connections?

We currently have separate VDSL lines, and I would want to have separate fibre connections too

cheers

Phil

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Reply # 2065689 31-Jul-2018 14:34

Yep! The lead-in has two physical fibres in it. So you can request two ONT's.

The other option, which only a few providers will do on Chorus UFB, is to liven up port 2 on one ONT. Benefit of putting in a second ONT means all the fancy UFB options are available, whereas port 2 is basically useless for anything other than the very basic services (probably fine for residential though).

Edit: The process for second ONT, is just get your first connection fully installed. And then just request a new connection and that should just trigger the second ONT install.

hairyfil

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Reply # 2065694 31-Jul-2018 14:46

brilliant, thanks for the fast answer.

2nd ONT will be ideal for what I want.

thanks

Phil

olivernz

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Reply # 2065699 31-Jul-2018 14:55

If you just need a segregated network you can do that at the router level. E.g. Mikrotik router can do that. To the outside it's one IP but internally you can set up the networks that they can't reach each other.

sbiddle

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Reply # 2065700 31-Jul-2018 14:57

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Why have two connections? Surely it's just a lot easier (and cheaper!) to design a better internal network so all traffic is segregated across a single connection?

Wheelbarrow01

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Reply # 2065707 31-Jul-2018 15:23

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It's worth noting that whilst Chorus may have installed a fibre cable with two fibre strands, the second one is generally held a spare in case something goes wrong with the primary fibre, so they may not want so use that spare fibre to provide a second service, and may instead refer your second order to network build so that additional network capacity (aka another cable) can be installed from the street to your property. Note that there would likely be a charge for this network extension.

I had this exact thing happen today at an SDU business premise. Situation is a large supermarket with other occupants inside the supermarket (ie Lotto counter, ATM etc). Yes there are multiple customers at the site, but it's technically still an SDU. Due to its SDU status, only one fibre cable (with 2 fibres) was built at the time of the fibre rollout.

The ATM actually got a fibre circuit connected first, and then today I placed 2 x fibre orders - one for the supermarket itself, and one for the Lotto counter inside the supermarket.

Both my orders have been referred to network build as Chorus will not use the spare fibre for either of them - They want to keep it spare in case the ATM fibre breaks or otherwise fails at any point in future. Chorus will now go down the design & build path for additional fibre capacity to be provided to this buioding, for which there may be a cost to either the building owner, or the supermarket company.

The views expressed by me are not necessarily those of my employer Chorus NZ Ltd

Oblivian

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Reply # 2065709 31-Jul-2018 15:28

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Wheelbarrow01:

The ATM actually got a fibre circuit connected first, and then today I placed 2 x fibre orders - one for the supermarket itself, and one for the Lotto counter inside the supermarket.

Both my orders have been referred to network build as Chorus will not use the spare fibre for either of them - They want to keep it spare in case the ATM fibre breaks or otherwise fails at any point in future. Chorus will now go down the design & build path for additional fibre capacity to be provided to this buioding, for which there may be a cost to either the building owner, or the supermarket company.

/OT.. This answers the reasoning for a few issues I've struck with fingers in such pies also :P

hio77

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Reply # 2065710 31-Jul-2018 15:31

Oblivian:

Wheelbarrow01:

The ATM actually got a fibre circuit connected first, and then today I placed 2 x fibre orders - one for the supermarket itself, and one for the Lotto counter inside the supermarket.

Both my orders have been referred to network build as Chorus will not use the spare fibre for either of them - They want to keep it spare in case the ATM fibre breaks or otherwise fails at any point in future. Chorus will now go down the design & build path for additional fibre capacity to be provided to this buioding, for which there may be a cost to either the building owner, or the supermarket company.

/OT.. This answers the reasoning for a few issues I've struck with fingers in such pies also :P

sounds like one of those... duh... why did i stick my finger in at all! situations..

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cyril7

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Reply # 2065747 31-Jul-2018 15:44

Hi, agree with other posters, there is no real reason for two connecitons, unless the business side has a cast of thousands that will be using the network at the same time you are kicking back watching netflix.

A suitably configured sme suitable router is all you need to achieve this, as others have mentioned above, a Mikrotik or EdgeRouter configured by a competent per will sort it, and save you $

Cyril

hairyfil

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Reply # 2065754 31-Jul-2018 16:08

Thanks for the info everyone. Chances are I won't be given the option so I need to plan around a single connection

SATTV

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Reply # 2065757 31-Jul-2018 16:09

Wheelbarrow01:

It's worth noting that whilst Chorus may have installed a fibre cable with two fibre strands, the second one is generally held a spare in case something goes wrong with the primary fibre, so they may not want so use that spare fibre to provide a second service, and may instead refer your second order to network build so that additional network capacity (aka another cable) can be installed from the street to your property. Note that there would likely be a charge for this network extension.

I had this exact thing happen today at an SDU business premise. Situation is a large supermarket with other occupants inside the supermarket (ie Lotto counter, ATM etc). Yes there are multiple customers at the site, but it's technically still an SDU. Due to its SDU status, only one fibre cable (with 2 fibres) was built at the time of the fibre rollout.

The ATM actually got a fibre circuit connected first, and then today I placed 2 x fibre orders - one for the supermarket itself, and one for the Lotto counter inside the supermarket.

Both my orders have been referred to network build as Chorus will not use the spare fibre for either of them - They want to keep it spare in case the ATM fibre breaks or otherwise fails at any point in future. Chorus will now go down the design & build path for additional fibre capacity to be provided to this buioding, for which there may be a cost to either the building owner, or the supermarket company.

Ask Chorus to install a Budi, apparently they are a passive splitter and you can get gigabit on all 16 fibers.

John

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sbiddle

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Reply # 2065769 31-Jul-2018 16:32

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SATTV:

Wheelbarrow01:

It's worth noting that whilst Chorus may have installed a fibre cable with two fibre strands, the second one is generally held a spare in case something goes wrong with the primary fibre, so they may not want so use that spare fibre to provide a second service, and may instead refer your second order to network build so that additional network capacity (aka another cable) can be installed from the street to your property. Note that there would likely be a charge for this network extension.

I had this exact thing happen today at an SDU business premise. Situation is a large supermarket with other occupants inside the supermarket (ie Lotto counter, ATM etc). Yes there are multiple customers at the site, but it's technically still an SDU. Due to its SDU status, only one fibre cable (with 2 fibres) was built at the time of the fibre rollout.

The ATM actually got a fibre circuit connected first, and then today I placed 2 x fibre orders - one for the supermarket itself, and one for the Lotto counter inside the supermarket.

Both my orders have been referred to network build as Chorus will not use the spare fibre for either of them - They want to keep it spare in case the ATM fibre breaks or otherwise fails at any point in future. Chorus will now go down the design & build path for additional fibre capacity to be provided to this buioding, for which there may be a cost to either the building owner, or the supermarket company.

Ask Chorus to install a Budi, apparently they are a passive splitter and you can get gigabit on all 16 fibers.

John

You can't just "install a BUDI" - it means designating the structure as a MDU and proceeding with a full MDU build. Since there aren't more than 13 customers that isn't going to happen.

RunningMan

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Reply # 2065774 31-Jul-2018 16:46

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Be aware that if you liven up a 2nd port on the ONT, there is a limited number of plans that Chorus can provision on it - limited to 200Mb/s down for example. Keep that in mind in terms of which connection is ordered first if you go for multiple connections on one ONT.

phantomdb

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Reply # 2065776 31-Jul-2018 16:48

do a single ont install, get connected to the first lan port, then request a second connection provisioned to lan two.?????

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hio77

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Reply # 2065782 31-Jul-2018 17:11

phantomdb:

do a single ont install, get connected to the first lan port, then request a second connection provisioned to lan two.?????

Easy in Enable land, but chorus have these silly primary and secondary limitations on ordering for second ports...

you end up with trash upload plans for secondary unless you can beg an provider to order 100/50 for you.

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atomeara

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Reply # 2065927 31-Jul-2018 21:53

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Geeee everyone makes this sound very hard.

It is pretty easy to order a 2nd port or 2nd ONT from Chorus from the ISP point of view. If the ISP has productised or has processes and training for staff to know how to is another matter. The larger ISPs may not have done this as they are pretty strict on keeping everything standard. But some of the smaller ones be pretty helpful.

As Wheelbarrow01 point out, there are only 2 fibres in a cable and asking them to install more or a BUDI, is a great way to delay you install by months but is unlikely to happen.
I haven't had them refuse to use the second one on any of my many 2nd ONT installs. In the case above the ATM machine should have actually been a NBAP / Smart Location and the extra install cost should have fallen on them to start with. But the techs will often just install it.

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