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1785 posts

Uber Geek

# 239870 8-Aug-2018 16:05
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Switching from Spark 100/20 to 2degrees 200/20. number porting landline.




Change over set for 30 days ahead, when best time to notify Spark to minimise cost overlap and to protect number port.


Don't want to pay the full 30 days notice that have to give Spark if can help it.


I know other threads, just let me know if tomorrow ok, or if I really have to suck up paying two isp's for a month.


Will save $180 a year, better landline services, and the speed increase played a small part in decision, Spark online chat wouldn't budge.


I'm on the Enable network.

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1611 posts

Uber Geek

  # 2070128 8-Aug-2018 16:14
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You can give the notice to LSP as soon as you receive confirmation of connection date from GSP.

1785 posts

Uber Geek

  # 2070134 8-Aug-2018 16:21
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Thanks, I've received a welcome email confirming what ordered, but doesn't have connection date in it. They did give me a date on phone.


Will wait, and hopefully something will come with date in it.


5384 posts

Uber Geek

Lifetime subscriber

  # 2070138 8-Aug-2018 16:25
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Do not contact the LSP until you are active on GSP


675 posts

Ultimate Geek

  # 2070141 8-Aug-2018 16:31
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You can give the notice to LSP as soon as you receive confirmation of connection date from GSP.





Linux: Do not contact the LSP until you are active on GSP





Both of these are correct.
If your priority is to minimize charging then notifying the Losing provider once the order is scheduled (locked in with the Gaining provider) is the best bet.
If your priority is to prevent downtime then you should only notify the Losing provider once the service has been transferred and they can no longer cancel the service.


Each option has its own risk as mistakes can and do happen on a regular basis and providers do often have nasty policies on charging.

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