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232 posts

Master Geek


#268426 19-Mar-2020 10:32
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Hi

 

 

 

Does anyone know how long it takes to change from a 100mbps to 1gbps speed ?

 

Vodafone says 5-7 days but another rep says a few hours.. so I'm confused?

 

 

 

 


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951 posts

Ultimate Geek


  #2441115 19-Mar-2020 10:34
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In most cases I would have thought it would be done on the next billing cycle? Unless you really pushed for it to be done ASAP. 


321 posts

Ultimate Geek


  #2441116 19-Mar-2020 10:39
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I believe ISP's need to get Chorus to do it, so some delay will happen.


 
 
 
 




232 posts

Master Geek


  #2441117 19-Mar-2020 10:41
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Thank you


595 posts

Ultimate Geek

Trusted

  #2441118 19-Mar-2020 10:50

Salami:

 

Hi

 

 

 

Does anyone know how long it takes to change from a 100mbps to 1gbps speed ?

 

Vodafone says 5-7 days but another rep says a few hours.. so I'm confused?

 

 

 

 

 

 

 

 

The LFC can do it same day, your ISP is up to their internal systems however.


Hmm, what to write...
1132 posts

Uber Geek

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  #2441170 19-Mar-2020 11:39
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just did it, took 3 days. Actually came live on the day after they said they had done it





Matthew


481 posts

Ultimate Geek


  #2441531 19-Mar-2020 17:15
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I upgraded this week and it went through in a couple of hours with 2Degrees


92 posts

Master Geek


  #2441533 19-Mar-2020 17:21
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There will generally be a speed profile on the ONT (managed by Chorus or LFC) and on the RSP side, hence both will need to complete a change which may be a manual process depending on the LFC/RSP.


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