Hi
Does anyone know how long it takes to change from a 100mbps to 1gbps speed ?
Vodafone says 5-7 days but another rep says a few hours.. so I'm confused?
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In most cases I would have thought it would be done on the next billing cycle? Unless you really pushed for it to be done ASAP.
I believe ISP's need to get Chorus to do it, so some delay will happen.
Salami:
Hi
Does anyone know how long it takes to change from a 100mbps to 1gbps speed ?
Vodafone says 5-7 days but another rep says a few hours.. so I'm confused?
The LFC can do it same day, your ISP is up to their internal systems however.
just did it, took 3 days. Actually came live on the day after they said they had done it
Matthew
I upgraded this week and it went through in a couple of hours with 2Degrees
There will generally be a speed profile on the ONT (managed by Chorus or LFC) and on the RSP side, hence both will need to complete a change which may be a manual process depending on the LFC/RSP.
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