Auckland ISP that will submit NGA to Chorus?

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WhiteCat

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#279986 20-Nov-2020 15:27

So I'm interested in a quote for a custom fibre install for a rural west Auckland property - I fully expect it to be high.

I contacted Chorus, who said I needed to get a provider to "submit an NGA on application" to them for the quote. Alright.

So far I've tried:

- Spark: said they no longer do these requests

- Stuff Fibre: could not do it

- Slingshot: said they could only do the request if I signed up and also mentioned something about corporate accounts

I've gone back to Chorus to see if they could indicate who I could go through, but they've said they're unable to advise because they are all their customers.

Any suggestions?

I get the feeling that ISP don't want to deal with this. Chorus have been pretty fast and detailed with their responses, but unfortunately I can't seem to deal with them directly.

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#2607563 20-Nov-2020 15:45

Approx where is this West Auckland property and is fibre close by?

michaelmurfy

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#2607566 20-Nov-2020 15:53

Have a chat to Voyager - https://voyager.nz else 2degrees. Last I checked, they were able to do NGA on application.

Michael Murphy | https://murfy.nz
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WhiteCat

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#2607567 20-Nov-2020 15:54

Linux:

Approx where is this West Auckland property and is fibre close by?

Swanson. It depends what you mean by "close" - probably 200m, and that's not by road. It's entirely possible it's not feasible.

xpd

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#2607568 20-Nov-2020 15:55

+1 for Voyager, pretty sure they'll help or at least point you in the right direction.

XPD / Gavin

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#2607621 20-Nov-2020 16:29

WhiteCat:

Linux:

Approx where is this West Auckland property and is fibre close by?

Swanson. It depends what you mean by "close" - probably 200m, and that's not by road. It's entirely possible it's not feasible.

@WhiteCat Easy 50 to 100k

nztim

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#2607778 20-Nov-2020 18:14

Honestly talk to your closest neighbour with fibre and run a PTP radio link

is your xDSL really bad?

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richms

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#2607781 20-Nov-2020 18:20

I asked about it a while back from someone at an ISP I will not name, and they said that noone goes ahead with it and it takes quite a bit of their time to do them.

Richard rich.ms

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#2607846 20-Nov-2020 21:03

richms:

I asked about it a while back from someone at an ISP I will not name, and they said that noone goes ahead with it and it takes quite a bit of their time to do them.

I can imagine the conversation goes along the lines:

Customer - "I want fibre, I know it will be expensive"

ISP - "Its going to be VERY VERY expensive, are you sure?"

Customer - "YES"

*Customer sees quote*

Customer - "Ok no thanks, bye"

quickymart

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#2607864 20-Nov-2020 22:12

I imagine that's usually what happens.

I think Full Flavour were doing these as well.

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#2607871 20-Nov-2020 22:39

@Whitecat Have you got 50k plus to hand over for this? If not then quit

Jase2985

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#2607894 21-Nov-2020 06:41

Linux:

@Whitecat Have you got 50k plus to hand over for this? If not then quit

how up now, you can find out how chorus plan to do it then do most of the work yourself. and have them just connect either end. Then at least you know where you are going from/to and if you are saving money or not.

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quickymart

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#2607902 21-Nov-2020 08:10

How would you arrange that?

myfullflavour

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#2607903 21-Nov-2020 08:24

quickymart:
I imagine that's usually what happens.

I think Full Flavour were doing these as well.

We do them - we provide the initial estimate for free, but charge a nominal fee for administrating a full quote. We’re seeing about one NOA all the way through to completion each month, which isn’t much compared to the couple of requests we get each day for an estimate.

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#2607904 21-Nov-2020 08:32

myfullflavour:
quickymart:

We do them - we provide the initial estimate for free, but charge a nominal fee for administrating a full quote. We’re seeing about one NOA all the way through to completion each month, which isn’t much compared to the couple of requests we get each day for an estimate.

I am surprised that there is 1 person a month willing to pay that money

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WhiteCat

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#2607912 21-Nov-2020 09:27

Thanks for all the replies, I've had a couple of generous offers for help in DMs as well. Am following up with Voyager to start with, but sounds like Full Flavour and 2Degrees would also be options.

A few similar threads that are also helpful:

- https://www.geekzone.co.nz/forums.asp?forumid=49&topicid=272319 Fibre install 300 metres from new fibre install

- https://www.geekzone.co.nz/forums.asp?forumid=49&topicid=279821 Getting Private or Community Fibre Install Started

- https://www.geekzone.co.nz/forums.asp?forumid=49&topicid=269937 Large labour cost in quote for fibre installation (NGA on request)

And Full Flavour actually has a nice clear application form just for this, at the bottom of https://fullflavour.nz/rural-broadband/rural-fibre .

It's a pity if ISPs are put off by the low number of estimates that follow through, I personally would be happy to pay a fee for the initial estimate, especially since I'm not an existing customer of any of the above options.

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