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pcrosley

49 posts

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#28768 11-Dec-2008 09:37
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Apologies if this isn't the best forum, but nothing else looked spot-on either.

I have Telecom Broadband Pro package (FS/FS) synched at 8.7 Mbps. 

My problem is that any time I go to a website (like Geekzone) that links in other services (like Google analytics or ads) my browser (FF 3 is preferred) starts to retrieve the page then just hangs until I refresh 2-3 times at which time I presume that enough cache has been filled that it continues onto the real content.  If I go to a web page that doesn't have all those linkages (like our homepage) it comes up straight away.

I was just slightly annoyed and contemplated regressing to FF2 because several people are reporting other issues and I assumed this may be related; until, that is, I sat down and tested all my browsers which are Opera, Safari, Chrome, IE, and FF (all latest versions).

It appears to be consistent and Opera has the good grace to tell you how long you are waiting.  It took 1:05 minutes to load the Forum topics page.

I am not sure now where the problem lies.

Anyone else getting behaviour like this or have any suggestions?  Or is this just the state of life these days loading congested pages on an overloaded information superhighway?

OS is XP Pro on laptop wireless connection to 3Com 11g modem/router.


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zocster
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  #183464 11-Dec-2008 09:46
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hmm i guess it's the adverts, as when I am browsing without adverts it seems to have improved. I will try to turn advert back on again now and see how that pans out. I am on Telstra Clear.

Anarkist
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  #183469 11-Dec-2008 10:04
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Are you able to try with another set of DNS servers and report back?

OpenDNS is ok for temporary use.




Please note: Any posts, comments, or contributions in this forum are posted by me as an individual acting in my own right and do not necessarily reflect the views of any company I work for, clients I've consulted for or anyone else.

 
 
 
 


pcrosley

49 posts

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  #183473 11-Dec-2008 10:36
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I'll give that a try, thanks.

pcrosley

49 posts

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  #183833 13-Dec-2008 10:10
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Anarkist: Are you able to try with another set of DNS servers and report back?

OpenDNS is ok for temporary use.

 

Well, after 2 days of using OpenDNS, I have to say it isn't the solution.

Some pages "seem" to resolve quicker, but I think that is more a cache issue because if I go to a GZ forum (for example) that I haven't visited before it still takes up to 2 minutes to load and always hangs on either adsfac.info or googlesyndication which is really annoying.

I take it, from the lack of responses, that no one else is having similar irritations.

 


Anarkist
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  #183834 13-Dec-2008 10:19
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Hmm, that is strange. This is probably a question you would have already touched on if you did, but do you have access to another PC you can test with there?

Perhaps you could run a traceroute and see whether or not there's anything funny happening with the routing?




Please note: Any posts, comments, or contributions in this forum are posted by me as an individual acting in my own right and do not necessarily reflect the views of any company I work for, clients I've consulted for or anyone else.

pcrosley

49 posts

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  #183840 13-Dec-2008 11:09
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Anarkist: Hmm, that is strange. This is probably a question you would have already touched on if you did, but do you have access to another PC you can test with there?

Perhaps you could run a traceroute and see whether or not there's anything funny happening with the routing?

Well I ran a traceroute (below) but not sure what that tells me (limited network knowledge!). 

C:\>tracert www.geekzone.co.nz/forums.asp?ForumId=84

Tracing route to www.geekzone.co.nz/forums.asp?ForumId=84 [208.67.219.132]
over a maximum of 30 hops:

  1 2 ms 2 ms 2 ms 192.168.10.1
  2 11 ms 13 ms 11 ms 219-89-53-1.dialup.xtra.co.nz [219.89.53.1]
  3 * * * Request timed out.
  4 11 ms 9 ms 10 ms xe6-0-0-10.akbr5.global-gateway.net.nz [202.37.244.221]
  5 8 ms 8 ms 8 ms xe0-0-0-2.akbr4.global-gateway.net.nz [202.50.232.77]
  6 22 ms 14 ms 8 ms g1-3-5.tkbr9.global-gateway.net.nz [202.50.232.82]
  7 134 ms 134 ms 275 ms so-1-1-2.labr5.global-gateway.net.nz [202.50.232.234]
  8 134 ms 134 ms 134 ms g6-0-0.lebr6.global-gateway.net.nz [202.50.232.178]
  9 134 ms 164 ms 164 ms gi1-3.mpd01.lax05.atlas.cogentco.com [154.54.13.121]
 10 133 ms 132 ms 133 ms te4-2.mpd01.lax01.atlas.cogentco.com [154.54.6.229]
 11 171 ms 168 ms 169 ms te4-1.mpd01.sjc01.atlas.cogentco.com [154.54.6.30]
 12 168 ms 171 ms 172 ms te9-3.mpd01.sfo01.atlas.cogentco.com [154.54.2.53]
 13 169 ms 171 ms 169 ms te9-3.mpd01.sjc04.atlas.cogentco.com [154.54.0.170]
 14 169 ms 167 ms 169 ms 38.104.140.46
 15 167 ms 169 ms 169 ms hit-nxdomain.opendns.com [208.67.219.132]

Trace complete.

 

I'll see about testing another PC.



Anarkist
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  #183842 13-Dec-2008 11:15
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Can you go back to using your old DNS settings (e.g. having them automatically assigned in your network settings)
And run a the trace again, this time 'tracert geekzone.co.nz' and another 'tracert google.co.nz'




Please note: Any posts, comments, or contributions in this forum are posted by me as an individual acting in my own right and do not necessarily reflect the views of any company I work for, clients I've consulted for or anyone else.

 
 
 
 


pcrosley

49 posts

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  #183844 13-Dec-2008 11:43
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Anarkist: Can you go back to using your old DNS settings (e.g. having them automatically assigned in your network settings)
And run a the trace again, this time 'tracert geekzone.co.nz' and another 'tracert google.co.nz'


Interesting results.......(I changed the DNS to default)..........

C:\>tracert geekzone.co.nz

Tracing route to geekzone.co.nz [210.48.73.74]
over a maximum of 30 hops:

  1     4 ms    22 ms     3 ms  192.168.10.1
  2     9 ms    10 ms     9 ms  219-89-53-1.dialup.xtra.co.nz [219.89.53.1]
  3     *        *        *     Request timed out.
  4     8 ms     8 ms     8 ms  x6-0-0-v20.akcr10.global-gateway.net.nz [202.50.
238.49]
  5    10 ms     7 ms     8 ms  g0-1-0.tkcr3.global-gateway.net.nz [210.55.202.5
0]
  6     9 ms    10 ms    10 ms  iconz-dom.tkcr3.global-gateway.net.nz [203.96.64
.70]
  7     9 ms    10 ms    14 ms  ge-0-2-0.sky01-jcore.iconz.net [210.48.5.69]
  8     9 ms     9 ms     9 ms  ge-0-3-0.air01-jcore.iconz.net [210.48.5.2]
  9    15 ms    28 ms     9 ms  ge-1-1.cat01-air01.iconz.net [210.48.5.102]
 10    10 ms     9 ms    10 ms  wan1.petrescu.iconz.co.nz [210.48.4.76]
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

C:\>tracert google.co.nz

Tracing route to google.co.nz [72.14.207.104]
over a maximum of 30 hops:

  1     2 ms     2 ms     2 ms  192.168.10.1
  2    10 ms    10 ms     9 ms  219-89-53-1.dialup.xtra.co.nz [219.89.53.1]
  3     *        *        *     Request timed out.
  4     7 ms     7 ms     7 ms  xe6-0-0-10.akbr5.global-gateway.net.nz [202.37.2
44.221]
  5     8 ms     8 ms     9 ms  xe0-0-0-2.akbr4.global-gateway.net.nz [202.50.23
2.77]
  6    13 ms     8 ms     9 ms  so0-3-2.tkbr9.global-gateway.net.nz [210.55.202.
82]
  7   135 ms   261 ms   136 ms  so0-3-1.labr5.global-gateway.net.nz [202.50.232.
254]
  8   133 ms   133 ms   132 ms  so-0-0-0.lebr6.global-gateway.net.nz [203.96.120
.102]
  9     *      185 ms   167 ms  google-pni-3.lebr6.global-gateway.net.nz [202.50
.232.114]
 10   168 ms   213 ms   168 ms  216.239.46.180
 11   167 ms   168 ms   170 ms  72.14.238.130
 12   204 ms   193 ms   196 ms  209.85.242.210
 13   205 ms   253 ms   220 ms  209.85.243.116
 14   223 ms   194 ms   206 ms  72.14.232.140
 15   199 ms   199 ms   202 ms  209.85.250.110
 16   226 ms   226 ms   225 ms  66.249.94.92
 17   234 ms   235 ms   235 ms  72.14.236.134
 18   226 ms   226 ms   198 ms  eh-in-f104.google.com [72.14.207.104]

Trace complete.

Anarkist
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  #183860 13-Dec-2008 14:08
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To me those results look fine, and wouldn't suggest that there is any issue. The response times to both Geekzone (a national route) and Google (an international route) are good.

Here are some from my Xtra broadband connection for comparison sake.

root@kryten:~# tcptraceroute geekzone.co.nz
Selected device eth0, address 192.168.0.4, port 49481 for outgoing packets
Tracing the path to geekzone.co.nz (210.48.73.74) on TCP port 80 (www), 30 hops                                                                              max
 1  192.168.0.1  1.145 ms  0.679 ms  0.635 ms
 2  219-89-54-1.dialup.xtra.co.nz (219.89.54.1)  40.119 ms  43.834 ms  40.912 ms
 3  * * *
 4  202.50.238.49  39.549 ms  39.564 ms  40.097 ms
 5  g0-1-0.tkcr3.global-gateway.net.nz (210.55.202.50)  39.749 ms  40.211 ms  40.238 ms
 6  iconz-dom.tkcr3.global-gateway.net.nz (203.96.64.70)  42.405 ms  41.413 ms  41.076 ms
 7  ge-0-2-0.sky01-jcore.iconz.net (210.48.5.69)  42.927 ms  41.838 ms  42.358 ms
 8  ge-0-3-0.air01-jcore.iconz.net (210.48.5.2)  70.694 ms  41.973 ms  41.493 ms
 9  ge-1-1.cat01-air01.iconz.net (210.48.5.102)  41.184 ms  41.973 ms  41.564 ms
10  wan1.petrescu.iconz.co.nz (210.48.4.76)  74.522 ms  42.201 ms  40.936 ms
11  ip-210-48-73-74.iconz.net.nz (210.48.73.74) [open]  41.710 ms  42.057 ms  41.868 ms

root@kryten:~# tcptraceroute google.co.nz
Selected device eth0, address 192.168.0.4, port 42179 for outgoing packets
Tracing the path to google.co.nz (72.14.207.104) on TCP port 80 (www), 30 hops max
 1  192.168.0.1  1.059 ms  0.767 ms  0.940 ms
 2  219-89-54-1.dialup.xtra.co.nz (219.89.54.1)  39.992 ms  39.204 ms  39.456 ms
 3  * * *
 4  xe6-0-0-10.akbr5.global-gateway.net.nz (202.37.244.221)  38.263 ms  39.807 ms  39.932 ms
 5  xe0-0-0-2.akbr4.global-gateway.net.nz (202.50.232.77)  39.454 ms  38.090 ms  38.252 ms
 6  so1-2-0.tkbr9.global-gateway.net.nz (203.96.120.74)  42.218 ms  39.053 ms  38.905 ms
 7  so0-3-1.labr5.global-gateway.net.nz (202.50.232.254)  196.821 ms  194.284 ms  194.866 ms
 8  so-0-0-0.lebr6.global-gateway.net.nz (203.96.120.102)  194.961 ms  196.218 ms  194.682 ms
 9  google-pni-3.lebr6.global-gateway.net.nz (202.50.232.114)  198.881 ms  198.417 ms  199.521 ms
10  216.239.46.180  175.453 ms  176.206 ms  176.163 ms
11  72.14.238.130  176.487 ms  176.529 ms  178.354 ms
12  209.85.242.210  225.740 ms  240.772 ms  225.167 ms
13  209.85.243.116  214.442 ms  234.426 ms  235.715 ms
14  72.14.232.140  218.427 ms  225.993 ms  218.327 ms
15  209.85.250.110  235.615 ms  228.193 ms  227.894 ms
16  66.249.94.90  229.735 ms  236.519 ms  229.869 ms
17  66.249.94.118  264.684 ms  267.512 ms  270.718 ms
18  eh-in-f104.google.com (72.14.207.104) [open]  257.815 ms  257.700 ms  258.584 ms




Please note: Any posts, comments, or contributions in this forum are posted by me as an individual acting in my own right and do not necessarily reflect the views of any company I work for, clients I've consulted for or anyone else.

freitasm
BDFL - Memuneh
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  #183862 13-Dec-2008 14:21
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pcrosley:

C:\>tracert www.geekzone.co.nz/forums.asp?ForumId=84

Tracing route to www.geekzone.co.nz/forums.asp?ForumId=84 [208.67.219.132] over a maximum of 30 hops:



Very strange because Geekzone is 210.48.73.74 so I don't know why your tracert is going to 208.67.219.132.

Anyway, we don't use many scripts (certainly way less than some other New Zealand pages) and basically they are Google Analytics, Google AdSense, Google Ad Manager and Nielsen//Netratings.

Geekzone loads under a second on my browser, and I don't filter any ads. Could it be a transparent proxy on your connection (not that I'be seen any other complaints from Telecom users)? Or could it be your firewall filtering too much? Or your anti-virus? Or even your router or PC with wrong Window Size, or something similar?






 

 

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pcrosley

49 posts

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  #183869 13-Dec-2008 15:22
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You might be onto something, Mauricio.  I put my laptop in a DMZ and performance improved (short-term) quite noticeably.

I am not confident about depending solely on MS for a firewall, but I guess that's no more dangerous than being connected over dialup.

Thanks for the tip, I'll keep looking in this area.

 


Anarkist
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  #183871 13-Dec-2008 15:43
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Are you running anything that would cause the router to become saturated with excessive amoutns of connections (e.g. torrents or similar?). This could cause delays similar to what you've described.

At the end of the day, a host based firewall is not really needed if you have a router. The only plus side of said application is that you're able to control the outgoing connections (which Windows Firewall will do quite happily anyway). As long as you have an anti-virus client running, and maybe some anti-malware software (Adaware/Spybot .etc) you should be fine.




Please note: Any posts, comments, or contributions in this forum are posted by me as an individual acting in my own right and do not necessarily reflect the views of any company I work for, clients I've consulted for or anyone else.

skykissme
219 posts

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  #184199 15-Dec-2008 10:13
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A friend of mine has a similar problem, but not just geekzone site though.. BNZ site too using FF3, on Opera 9.51 is fine. We download a Windows security update patch and installed, problem seems to go away, my friend's using Window XP Pro SP2. I'll check with my friend if the link to the download page still in the history. I'll edit this post when I get the link URL.



But I'm not sure if it will solve your problem though.

Edit: (just a thought) meanwhile you can try firefox in safe mode to see if it improve, because it's also maybe a bug or two on your add-on.




We'll never be too old to learn, and we learn at least one new thing every day.

pcrosley

49 posts

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  #184257 15-Dec-2008 13:38
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Anarkist - Don't do any torrents or heavy work.  Basically just constant streaming of internet radio (<192kps) and web work do I
don't see that as an issue.

Skykissme - Thanks for the tip, if you post the specific patch I'll check it out but I should be uptodate (XP Pro SP3).

Things seem to be more normal since I put this laptop in a DMZ so I guess the hardware firewall may be the issue.


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