Telecom has recently upgraded the roadside cabinet outside my house and I can now get ADSL2+ Yay!
My modem now says its getting 16,877kbps downstream and is connected as ADSL2+ when before it was only getting between 3,000 & 4,000kbps. However when I run the Slingshot speed tests I’m only receiving 4400kbps even though I’m on a full-speed download plan. I called the Slingshot helpdesk and after going through all the standard diagnosis stuff (which was all fine), Slingshot told me I need to do 2 things to receive ADSL2+
1.) Ring telecom (123) and asked for my profile to be moved from ADSL to ADSL2+
2.) Change to a new Slingshot plan (from Extreme-6 @ $40/month to Fire @ $50/month)
I rang telecom and they say there is nothing on a profile that can be changed for ADSL & ADSL2+ and there is nothing they can do.
Does anyone know what Slingshot are on about?
Do I need change my ISP to Xtra to get ADSL2+ speeds?