Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Jaredude

6 posts

Wannabe Geek


#58400 10-Mar-2010 21:25
Send private message

Hey guys, sorry to register an account just to ask this but I had nowhere else to turn.

Recently we moved into a new house, and our internet has gone downhill badly..
(note that we moved closer to the exchange where we are now (though the house is a bit out of the city) and of course the cable doesn't lead directly to it.)

We are with Xtra on the big time plan (any issues with that recently) and I'm a fan of games, but they are almostcompletely unplayable due to ping time (170-300 to Aus (Sydney) and about 130 to NZ, though very rarely I can ping 100 to NZ and 120 to Aus). I have asked Telecom about getting interleaving removed, and after many "you can't do that.." finally got somebody who actually knew something and they turned it off. But it had absolutely no affect on our internet or my ping time (before we moved it cut my ping to Sydney from 90 to 50).

Also we are getting severe lag spikes, including frequently (every 10 mins, spikes to over 1000 ms, which last for about 2 mins..).

So, any ideas to whats gone wrong?

Create new topic
cws82us
785 posts

Ultimate Geek


  #306082 10-Mar-2010 21:30
Send private message

yes i am having slow speed too steam downloads are slow very slow itune update iphone is slow. 9.4 on steam
and itunes very very slow




 


 
 
 
 

Get easy to use, easy to install Norton antivirus protection against advanced online threats (affiliate link).
cws82us
785 posts

Ultimate Geek


  #306088 10-Mar-2010 21:53
Send private message

my line info
Downstream Rate: 8982 kbps
Upstream Rate: 1003 kbps
Downstream Margin: 11 db
Upstream Margin: 12 db
Downstream Line Attenuation: 34 db
Upstream Line Attenuation: 7.5 db
Downstream Transmit Power: 12 db
Upstream Transmit Power: 21 db




 


uktuatara
149 posts

Master Geek


  #306105 10-Mar-2010 23:25
Send private message

Is it simply to these games servers? Or are you generally having speed and ping issues?

Run a speedtest and pings to other locations and see if you can narrow is down to just these servers, there may be some upstream roputing issues that need to be resolved, also check with other users on these servers who are with XTRA and see of they are experiecing the same issues.



Jaredude

6 posts

Wannabe Geek


  #306110 10-Mar-2010 23:53
Send private message

uktuatara: Is it simply to these games servers? Or are you generally having speed and ping issues?

Run a speedtest and pings to other locations and see if you can narrow is down to just these servers, there may be some upstream roputing issues that need to be resolved, also check with other users on these servers who are with XTRA and see of they are experiecing the same issues.

It's in general, I've tested all NZ servers on speedtest and a few of Aus as well.

Question - If interleaving is turned off, does it always make a difference? Because I'm not sure if it has, even though they emailed me saying they'll do it.

Ragnor
8085 posts

Uber Geek

Trusted

  #306345 11-Mar-2010 17:52
Send private message

In most modem/routers the ADSL Mode will be listed with the other stats (attenuation etc), typical values will be: either FAST (interleaving off) or INTERLEAVED.




Jaredude

6 posts

Wannabe Geek


  #306364 11-Mar-2010 18:53
Send private message

It doesn't say.
I've emiled Telecom and asked them to check if its actually been turned off though, and if they know of any problems with the big time plan.

Ragnor
8085 posts

Uber Geek

Trusted

  #306612 12-Mar-2010 13:47
Send private message

What does a tracret to telecom.co.nz show?

eg: Windows Key - r >> cmd >> tracert telecom.co.nz



Create new topic





News and reviews »

NordVPN Helps Users Protect Themselves From Vulnerable Apps
Posted 5-Dec-2023 14:27


First-of-its-Kind Flight Trials Integrate Uncrewed Aircraft Into Controlled Airspace
Posted 5-Dec-2023 13:59


Prodigi Technology Services Announces Strategic Acquisition of Conex
Posted 4-Dec-2023 09:33


Samsung Announces Galaxy AI
Posted 28-Nov-2023 14:48


Epson Launches EH-LS650 Ultra Short Throw Smart Streaming Laser Projector
Posted 28-Nov-2023 14:38


Fitbit Charge 6 Review 
Posted 27-Nov-2023 16:21


Cisco Launches New Research Highlighting Gap in Preparedness for AI
Posted 23-Nov-2023 15:50


Seagate Takes Block Storage System to New Heights Reaching 2.5 PB
Posted 23-Nov-2023 15:45


Seagate Nytro 4350 NVMe SSD Delivers Consistent Application Performance and High QoS to Data Centers
Posted 23-Nov-2023 15:38


Amazon Fire TV Stick 4k Max (2nd Generation) Review
Posted 14-Nov-2023 16:17


Over half of New Zealand adults surveyed concerned about AI shopping scams
Posted 3-Nov-2023 10:42


Super Mario Bros. Wonder Launches on Nintendo Switch
Posted 24-Oct-2023 10:56


Google Releases Nest WiFi Pro in New Zealand
Posted 24-Oct-2023 10:18


Amazon Introduces All-New Echo Pop in New Zealand
Posted 23-Oct-2023 19:49


HyperX Unveils Their First Webcam and Audio Mixer Plus
Posted 20-Oct-2023 11:47









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.







MyHeritage