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2 posts

Wannabe Geek


Topic # 58863 22-Mar-2010 11:44
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Infuriating "550 error report".  When I changed over from my Sierra Wireless to the new XT mobile broadband I somehow kept getting the 550 error message - able to send email to xtra.co.nz but no other email addresses.

I have resolved this after a lot of time...I could not find a simple answer anywhere so thought that I would post what I found - I appologise to all that know this one but I just couldn't find it in simple terms, so here we go:

Outlook
Tools
Account settings
Highlite email account and then click on change
POP3.xtra.co.nz
Send.xtra.co.nz
enter username and password
Tick:  Require Logon using Sucure Password Authentication (SPA)

Go to:
More settings
Outgoing Email Settings
Tick - My outgoing server SMTP requires authentication
Check - Use same settings as my incoming mail server

Go to:
Advanced
Incoming Pop3:  995
Tick: this server requires an encrypted connection (SSL)
Outgoing server SMTP: 465
Use following type of encrypted connection
Change in drop down menu to:  SSL

Down to Delivery:
Tick - Leave copy of message on this server  (This is advised - not needed)

OK
NEXT
FINISH

For all of those people who this works for I am really glad. I use Outlook and my ISP is Telecom Xtra.  Hope this helps.

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  Reply # 310248 23-Mar-2010 14:53
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Lol people still use pop/smtp from their computers? At least use IMAP with a hosted mailbox like Gmail...





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  Reply # 310262 23-Mar-2010 15:26
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Zeon: Lol people still use pop/smtp from their computers? At least use IMAP with a hosted mailbox like Gmail...


LOL indeed. I hope people are still using SMTP.




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  Reply # 310270 23-Mar-2010 15:41
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TBH a new standardized protocol with the functionality of MAPI and Activesync should be developed. They are kickass but expensive as.







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Wannabe Geek


Reply # 310272 23-Mar-2010 15:43
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Believe me I tried first off with smtp but it didn't work...I am happy that this it works and solves the problem of not being able to send to email address's other than xtra.co.nz...Do you think that I will run into problems with this or will it remain as is?

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  Reply # 310273 23-Mar-2010 15:46
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xlnt: Believe me I tried first off with smtp but it didn't work...I am happy that this it works and solves the problem of not being able to send to email address's other than xtra.co.nz...Do you think that I will run into problems with this or will it remain as is?


What you're doing (authenticated SMTP) is correct.

It's how I have my SMTP server configured. You first of all tell it who you are via username and password so it knows you're not a spammer, then it allows you to send to any mailserver. If you don't tell it who you are, it doesn't trust you and only accepts mail for itself.

What you've done will work fine.





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