I spoke about this a while back, as a short summary I live in Auckland CBD (the Viaduct) and I'm connected directly into the main exchange which is very far (44db attenuation) and I get a connection rate of only 5mbps.
I have asked Telecom if they can move my connection to a closer cabinet/exchange but they said they no longer have visibility to this and I should contact chorus. Which I did, without any answer. On their webpage they say to speak with the internet provider.
Is there anything else I can do or I just have to wait until September 2011 (!!) until a cabinet will be installed close by according to the Telecom Wholesale Maps?