Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


tcpdump

311 posts

Ultimate Geek


#63375 25-Jun-2010 12:53
Send private message

Hi,

I spoke about this a while back, as a short summary I live in Auckland CBD (the Viaduct) and I'm connected directly into the main exchange which is very far (44db attenuation) and I get a connection rate of only 5mbps.

I have asked Telecom if they can move my connection to a closer cabinet/exchange but they said they no longer have visibility to this and I should contact chorus. Which I did, without any answer. On their webpage they say to speak with the internet provider.

Is there anything else I can do or I just have to wait until September 2011 (!!) until a cabinet will be installed close by according to the Telecom Wholesale Maps?

Thanks. 

Create new topic
webwat
2036 posts

Uber Geek

Trusted

  #345272 25-Jun-2010 16:08
Send private message

Yup, if its scheduled for Sept 2011 then obviously thats the plan. Check whether you can get connected to any fibre provider around there. However, are you sure you are so far away from the exchange? Viaduct is unlikely to be more than 1.5km from Mayoral Drive, so there might be some way to improve your attenuation. 45dB is a bit much unless you are on really old narrow-guage lines (ie. thin copper). Have you tried a different modem?




Time to find a new industry!


 
 
 

Free kids accounts - trade shares and funds (NZ, US) with Sharesies (affiliate link).
Cymro
283 posts

Ultimate Geek


  #345288 25-Jun-2010 16:42
Send private message

Viaduct suggests apartment building, which could mean hundreds of meters of poor quality building wiring!

tcpdump

311 posts

Ultimate Geek


  #345295 25-Jun-2010 17:00
Send private message

Have tried three different modems and the sync rate was very similar. 
That's correct, it's an apartment building so I have no choice but wait until September 2011 which is just over an year away ;)

Thanks for the answers 



Psilan
825 posts

Ultimate Geek


  #345497 26-Jun-2010 13:04
Send private message

Your connection sounds perfectly acceptable :P

And so is this apparently; (I range from 3600Kbps - 4200Kbps). Short CAT6 run to the demarc...used to be worse.





DSL Status:
UP
DSL Modulation Mode:
Auto
DSL Path Mode:
INTERLEAVED
Downstream Rate:
3776 Kbps
Upstream Rate:
832 Kbps
Downstream Margin:
12 db
Upstream Margin:
13 db
Downstream Line Attenuation:
51
Upstream Line Attenuation:
28
Downstream Transmit Power:
18
Upstream Transmit Power:
11
LOS Errors:
0

webwat
2036 posts

Uber Geek

Trusted

  #346354 29-Jun-2010 13:56
Send private message

Agreed. Perfectly acceptable and unlikely to make a scrap of difference to peak time international speeds with most ISPs, assuming its reliable speed without transmission errors (hence the interleaving). Maybe your building manager knows what the internal cabling is like, but there is nothing to explain why your ADSL stats look like a 3km cable run.




Time to find a new industry!


matt45
311 posts

Ultimate Geek


  #346748 30-Jun-2010 18:45
Send private message

The viaduct area is pretty bad in general as there tends to be alot of jointing between there and mayrol drive/airedale, especially for SHDSL circuits (commercial) which require lower attenuation.
Best bet is to just wait for the whisper cabinet install. 

mgcarley
93 posts

Master Geek
Inactive user


  #352667 17-Jul-2010 14:09
Send private message

Unfortunately, Chorus do NOT offer cabinet switching - if they install a cabinet in your area, it doesn't necessarily mean you'll be on it.

My house is almost literally right next to a recently installed cabinet (distance maybe 50m). I am connected to another cabinet, 300m away, and I get 30% loss of speed over that 300m (24mbits to 16... could also be poor copper, who knows).

So I rang Chorus, and the lady I spoke to got very sh**ty at me when I asked why we wouldn't be moved to the closer cabinet, first claiming that the cabinet in question did not exist, which developed in to her saying things like "this is not a service we will offer, talk to your ISP if your speed is bad"... to which I said "but my speed is not bad - I just think it makes more sense for my house to be connected to the cabinet thats 250m closer to me than the existing one. If I don't get moved, then this is just bad planning. Does my ISP control the copper or is it you?"

...I think she ended up hanging up on me. Anyway, that's my little Chorus anecdote. Why do they advertise again??? I'd suggest that as many people as possible call the 0800 number and look at getting switched.

You can see where you're connected at telecomwholesale dot co dot nz slash maps (but I'm sure you already knew that)



matt45
311 posts

Ultimate Geek


  #352675 17-Jul-2010 14:32
Send private message

I'm not supprised If she got a little annoyed, in order to move you it would require a cable rearrangement to move your ct/rlg system to the other cabinet... All that digging and jointing don't come cheap.

sbiddle
30853 posts

Uber Geek

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #352693 17-Jul-2010 15:31
Send private message

mgcarley: Unfortunately, Chorus do NOT offer cabinet switching - if they install a cabinet in your area, it doesn't necessarily mean you'll be on it.

My house is almost literally right next to a recently installed cabinet (distance maybe 50m). I am connected to another cabinet, 300m away, and I get 30% loss of speed over that 300m (24mbits to 16... could also be poor copper, who knows).

So I rang Chorus, and the lady I spoke to got very sh**ty at me when I asked why we wouldn't be moved to the closer cabinet, first claiming that the cabinet in question did not exist, which developed in to her saying things like "this is not a service we will offer, talk to your ISP if your speed is bad"... to which I said "but my speed is not bad - I just think it makes more sense for my house to be connected to the cabinet thats 250m closer to me than the existing one. If I don't get moved, then this is just bad planning. Does my ISP control the copper or is it you?"

...I think she ended up hanging up on me. Anyway, that's my little Chorus anecdote. Why do they advertise again??? I'd suggest that as many people as possible call the 0800 number and look at getting switched.

You can see where you're connected at telecomwholesale dot co dot nz slash maps (but I'm sure you already knew that)


Moving your connection to a different cabinet is a totally impractical thing to be asking for and certainly has no relevence to the discussion above.

I'm sure if you wanted to pay Chorus to rewire the entire 250 houses connected to your cabinet then it could happen. Your house is in all likelihood connected to a 50 pair cable at the street that runs back to the MDF in the cabinet. This can't magically be connected to another cabinet.


Psilan
825 posts

Ultimate Geek


  #352700 17-Jul-2010 15:38
Send private message

Anyone know the differences in being wired to the overhead wires, and a pillbox?
I have a pillbox right in front of my house (actually on my property pretty much). It is 5m away from my patch panel.

BUT I am connected via an overhead cable (a very old one since it literally fell apart when I wired to the demarc).

Would that type of swap be feasible?


Create new topic





News and reviews »

Synology Introduces BeeStation
Posted 23-Feb-2024 14:14


New One UI 6.1 Update Brings Galaxy AI to More Galaxy Devices
Posted 23-Feb-2024 10:50


Amazon Echo Hub Available in New Zealand
Posted 23-Feb-2024 10:40


InternetNZ Releases Internet Insights 2023
Posted 20-Feb-2024 10:31


Seagate Adds 24TB IronWolf Pro Hard Drives for Multi-user Commercial and Enterprise RAID Storage Solutions
Posted 19-Feb-2024 16:54


Seagate Skyhawk AI 24TB Elevates Edge Security Capacity and Performance
Posted 9-Feb-2024 17:18


GoPro Releases Quik Desktop App for macOS and Introduces Premium+ Subscription Tier
Posted 9-Feb-2024 17:14


Ring Introduces New Ring Battery Video Doorbell Pro
Posted 9-Feb-2024 16:51


Galaxy AI Transforms the new Galaxy S24 Series
Posted 18-Jan-2024 07:00


D-Link launches AI-Powered Aquila Pro M30 Wi-Fi 6 Mesh Systems
Posted 17-Jan-2024 20:02


Newest LG 4K Lifestyle Projector Doubles as Art Objet
Posted 9-Jan-2024 15:50


More LG Smart TV Owners Set To Enjoy the Latest webOS Upgrade
Posted 9-Jan-2024 15:45


Panasonic Announces the Z95A and Z93A With Fire TV Built In
Posted 9-Jan-2024 15:30


Amazon Echo Pop Review
Posted 8-Jan-2024 14:22


Samsung Tab S9 FE Review
Posted 17-Dec-2023 08:26









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.







Backblaze unlimited backup