Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


tcpdump

311 posts

Ultimate Geek


#63375 25-Jun-2010 12:53
Send private message

Hi,

I spoke about this a while back, as a short summary I live in Auckland CBD (the Viaduct) and I'm connected directly into the main exchange which is very far (44db attenuation) and I get a connection rate of only 5mbps.

I have asked Telecom if they can move my connection to a closer cabinet/exchange but they said they no longer have visibility to this and I should contact chorus. Which I did, without any answer. On their webpage they say to speak with the internet provider.

Is there anything else I can do or I just have to wait until September 2011 (!!) until a cabinet will be installed close by according to the Telecom Wholesale Maps?

Thanks. 

Create new topic
webwat
2021 posts

Uber Geek

Trusted

  #345272 25-Jun-2010 16:08
Send private message

Yup, if its scheduled for Sept 2011 then obviously thats the plan. Check whether you can get connected to any fibre provider around there. However, are you sure you are so far away from the exchange? Viaduct is unlikely to be more than 1.5km from Mayoral Drive, so there might be some way to improve your attenuation. 45dB is a bit much unless you are on really old narrow-guage lines (ie. thin copper). Have you tried a different modem?




Time to find a new industry!


Cymro
283 posts

Ultimate Geek


  #345288 25-Jun-2010 16:42
Send private message

Viaduct suggests apartment building, which could mean hundreds of meters of poor quality building wiring!

 
 
 
 


tcpdump

311 posts

Ultimate Geek


  #345295 25-Jun-2010 17:00
Send private message

Have tried three different modems and the sync rate was very similar. 
That's correct, it's an apartment building so I have no choice but wait until September 2011 which is just over an year away ;)

Thanks for the answers 

Psilan
654 posts

Ultimate Geek


  #345497 26-Jun-2010 13:04
Send private message

Your connection sounds perfectly acceptable :P

And so is this apparently; (I range from 3600Kbps - 4200Kbps). Short CAT6 run to the demarc...used to be worse.





DSL Status:
UP
DSL Modulation Mode:
Auto
DSL Path Mode:
INTERLEAVED
Downstream Rate:
3776 Kbps
Upstream Rate:
832 Kbps
Downstream Margin:
12 db
Upstream Margin:
13 db
Downstream Line Attenuation:
51
Upstream Line Attenuation:
28
Downstream Transmit Power:
18
Upstream Transmit Power:
11
LOS Errors:
0

webwat
2021 posts

Uber Geek

Trusted

  #346354 29-Jun-2010 13:56
Send private message

Agreed. Perfectly acceptable and unlikely to make a scrap of difference to peak time international speeds with most ISPs, assuming its reliable speed without transmission errors (hence the interleaving). Maybe your building manager knows what the internal cabling is like, but there is nothing to explain why your ADSL stats look like a 3km cable run.




Time to find a new industry!


matt45
307 posts

Ultimate Geek


  #346748 30-Jun-2010 18:45
Send private message

The viaduct area is pretty bad in general as there tends to be alot of jointing between there and mayrol drive/airedale, especially for SHDSL circuits (commercial) which require lower attenuation.
Best bet is to just wait for the whisper cabinet install. 




Disclaimer: Comments I make are NOT on behalf of my employer, these comments are mine and mine alone.

mgcarley
93 posts

Master Geek

Trusted

  #352667 17-Jul-2010 14:09
Send private message

Unfortunately, Chorus do NOT offer cabinet switching - if they install a cabinet in your area, it doesn't necessarily mean you'll be on it.

My house is almost literally right next to a recently installed cabinet (distance maybe 50m). I am connected to another cabinet, 300m away, and I get 30% loss of speed over that 300m (24mbits to 16... could also be poor copper, who knows).

So I rang Chorus, and the lady I spoke to got very sh**ty at me when I asked why we wouldn't be moved to the closer cabinet, first claiming that the cabinet in question did not exist, which developed in to her saying things like "this is not a service we will offer, talk to your ISP if your speed is bad"... to which I said "but my speed is not bad - I just think it makes more sense for my house to be connected to the cabinet thats 250m closer to me than the existing one. If I don't get moved, then this is just bad planning. Does my ISP control the copper or is it you?"

...I think she ended up hanging up on me. Anyway, that's my little Chorus anecdote. Why do they advertise again??? I'd suggest that as many people as possible call the 0800 number and look at getting switched.

You can see where you're connected at telecomwholesale dot co dot nz slash maps (but I'm sure you already knew that)

 
 
 
 


matt45
307 posts

Ultimate Geek


  #352675 17-Jul-2010 14:32
Send private message

I'm not supprised If she got a little annoyed, in order to move you it would require a cable rearrangement to move your ct/rlg system to the other cabinet... All that digging and jointing don't come cheap.




Disclaimer: Comments I make are NOT on behalf of my employer, these comments are mine and mine alone.

sbiddle
29282 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  #352693 17-Jul-2010 15:31
Send private message

mgcarley: Unfortunately, Chorus do NOT offer cabinet switching - if they install a cabinet in your area, it doesn't necessarily mean you'll be on it.

My house is almost literally right next to a recently installed cabinet (distance maybe 50m). I am connected to another cabinet, 300m away, and I get 30% loss of speed over that 300m (24mbits to 16... could also be poor copper, who knows).

So I rang Chorus, and the lady I spoke to got very sh**ty at me when I asked why we wouldn't be moved to the closer cabinet, first claiming that the cabinet in question did not exist, which developed in to her saying things like "this is not a service we will offer, talk to your ISP if your speed is bad"... to which I said "but my speed is not bad - I just think it makes more sense for my house to be connected to the cabinet thats 250m closer to me than the existing one. If I don't get moved, then this is just bad planning. Does my ISP control the copper or is it you?"

...I think she ended up hanging up on me. Anyway, that's my little Chorus anecdote. Why do they advertise again??? I'd suggest that as many people as possible call the 0800 number and look at getting switched.

You can see where you're connected at telecomwholesale dot co dot nz slash maps (but I'm sure you already knew that)


Moving your connection to a different cabinet is a totally impractical thing to be asking for and certainly has no relevence to the discussion above.

I'm sure if you wanted to pay Chorus to rewire the entire 250 houses connected to your cabinet then it could happen. Your house is in all likelihood connected to a 50 pair cable at the street that runs back to the MDF in the cabinet. This can't magically be connected to another cabinet.


Psilan
654 posts

Ultimate Geek


  #352700 17-Jul-2010 15:38
Send private message

Anyone know the differences in being wired to the overhead wires, and a pillbox?
I have a pillbox right in front of my house (actually on my property pretty much). It is 5m away from my patch panel.

BUT I am connected via an overhead cable (a very old one since it literally fell apart when I wired to the demarc).

Would that type of swap be feasible?


Create new topic





News »

Huawei launches IdeaHub Pro in New Zealand
Posted 27-Oct-2020 16:41


Southland-based IT specialist providing virtual services worldwide
Posted 27-Oct-2020 15:55


NASA discovers water on sunlit surface of Moon
Posted 27-Oct-2020 08:30


Huawei introduces new features to Petal Search, Maps and Docs
Posted 26-Oct-2020 18:05


Nokia selected by NASA to build first ever cellular network on the Moon
Posted 21-Oct-2020 08:34


Nanoleaf enhances lighting line with launch of Triangles and Mini Triangles
Posted 17-Oct-2020 20:18


Synology unveils DS16211+
Posted 17-Oct-2020 20:12


Ingram Micro introduces FootfallCam to New Zealand channel
Posted 17-Oct-2020 20:06


Dropbox adopts Virtual First working policy
Posted 17-Oct-2020 19:47


OPPO announces Reno4 Series 5G line-up in NZ
Posted 16-Oct-2020 08:52


Microsoft Highway to a Hundred expands to Asia Pacific
Posted 14-Oct-2020 09:34


Spark turns on 5G in Auckland
Posted 14-Oct-2020 09:29


AMD Launches AMD Ryzen 5000 Series Desktop Processors
Posted 9-Oct-2020 10:13


Teletrac Navman launches integrated multi-camera solution for transport and logistics industry
Posted 8-Oct-2020 10:57


Farmside hits 10,000 RBI customers
Posted 7-Oct-2020 15:32









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.