![]() ![]() |
Linksys Help Desk
Vera Veronica: Hi, my name is Vera Veronica. How may I help you?
Vera Veronica: Hello, Conrad.
Vera Veronica: This is about a WRT54G v5 unit, right?
Conrad: I have discussed issues with my WRT54G V5 with you people before and I am still not able to get it talking to my IPWireless desktop modem
Conrad: This is what my ISP says
Vera Veronica: Go on, Conrad.
Conrad: The settings are as follows:
PPPoE username: %Username%@woosh.co.nz
Password: <your password>
DNS servers: 202.74.207.10, 202.74.207.100
MTU: 1458
Set connection to "Stay Connected" or similar setting
You will need a PPPoE cable to connect your Woosh modem to the WAN port of the router, this is available from Woosh or resellers for $34(incl GST).
Note that the DNS servers may be optional, depending on the other settings of your router.
Conrad: I have done all this and it still doesnt work
Vera Veronica: So this was what was advised by your Internet Service Provider as to the settings that are to bet set on the router and you are still having problems with your IP Wireless desktop?
Conrad: The router talks to the computer (pinged it) but the router does not talk to the modem
Conrad: To cut a long story short looking around the forums the WRT54G V5 seems to have bad press is there a firmware fix coming out anytime soon or should I give up and take it back
Vera Veronica: I do not think this is related to the "bad press" regarding the WRT54G v5.0. I opened up your previous record and it says that your Internet Service is Broadband Cable nor Broadband DSL, correct?
Conrad: correct it is wireless
Conrad: can you look up my last query this goes through the above
Vera Veronica: I see. As mentioned by my colleague, this router is built and guaranteed to work with Broadband Cable or Broadband DSL services. If it didn't work for you with the setup that was suggested by your service provider, I suggest you have the unit exchanged at the store you got it from. You can try the WRT54G v4.0 or any other among the other hardware versions of that model.
Conrad: what about ver 6 and 7
Vera Veronica: You can also try those.
Conrad: are they in the stores yet
Vera Veronica: I believe, they are already, Conrad. You are in the US region, I believe?
Conrad: No I am at the end of the earth, somewhere below Australia, in a little Island called New Zealand
Vera Veronica: I see.
Vera Veronica: Let me double check if those hardware versions are already available there. Okay?
Vera Veronica: Conrad, I'm sorry it took so long. Thank you for holding on, though.
Conrad: Are a lot of other people having problems with the WRT54G V5
Vera Veronica: Anyway, I'm afraid those to recent hardware versions haven't been rolled out internationally yet. It's only available at US and Canada for now.
Vera Veronica: Conrad?
Conrad: Is it generally acknowledged that the WRT54G V5 was not your best product?
Vera Veronica: Are you still there?
Conrad: Are a lot of other people having problems with the WRT54G V5
Vera Veronica: I see that you are responding, but I am not getting your responses. I might be having problems with the connection to our server or there's just something wrong with our connection. Please submit a new chat request in a few minutes and another agent will be able to assist you. I apologize for any inconvenience that this may cause.
Vera Veronica Has Disconnected
I give up the Linksys Cisco WRT54G does not work for me ....took it back yesterday will try DLINK
![]() ![]() |