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3 posts

Wannabe Geek

#7988 26-May-2006 11:28
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I have just had broadband installed and I find when I use my phone there is a shhhh noise in the background.

I have 6 jackpoints in the house but am only using 3 or 4.

I've tried disconnecting the filters and devices and moving them around, I don't think any of them are faulty.  I find if I only have 2 phones connected there is no noise, doesn't matter which ones, 3 a little noise, 4 is intolerable.

I've tried doubling filters on each phone line, I'm not sure if it's helped.

The slingshot helpline suggested I disconnect the jackpoints I'm not using however when I did this other jackpoints that i want to use disconnected as well, so i guess my jackpoints are wired in a daisy chain.

Any suggestions on what else I should try?



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Hawkes Bay
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  #36699 26-May-2006 12:34
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do you have the option of having your telco come to install a splitter? This may help.


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Wannabe Geek

  #36702 26-May-2006 12:45
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Yes, but at $149 it makes me wonder whether it's worth it, we don't really need the speed we just got it so we wouldn't miss so many phonecalls.


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  #36707 26-May-2006 13:11
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Are you running WiFi and are your phones portable?


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Wannabe Geek

  #36709 26-May-2006 13:15
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We aren't running wifi, all phones are fixed, no portables.


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  #36710 26-May-2006 13:24
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It might be a problem with the filters. With six jackpoints in the house there could be quite a bit of capacitance on the line and the splitters may add to this. I'd have to agree with tonyhughes and go the splitter option.

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