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Forums › New Zealand Broadband › WorldNet Naked ADSL quality?


128 posts

Master Geek


Topic # 84449 31-May-2011 14:51
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hi there,

Is here anyone had used WorldNet Naked ADSL plan? any good?
If someone could help on it, that would be much appreciated.

Cheers,
Alvin

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WorldxChange

  Reply # 476239 31-May-2011 14:55
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Hi Alvin,

These guys have nothing to do with WorldxChange and I would not want to be associated in any way with any of their activities sorry , if you do a search you will probably find a few comments on them and why a couple of threads were removed,

Admins if you could move this thread I would appreciate it... I want nothing to do with Worldnet




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

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Subscriber

  Reply # 476260 31-May-2011 15:45
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CBSYS: hi there,

Is here anyone had used WorldNet Naked ADSL plan? any good?
If someone could help on it, that would be much appreciated.

Cheers,
Alvin


They are a small ISP based in the CBD in Auckland.

Their primary market is overseas uni students staying in Auckland and small local businesses (like the various Asian botique eateries, cafes etc) in the CDB.

Generally they have a below average reputation for customer service and network performance.

Appears they went through liquidation in 2008/9 and changes were made to the ownership.
http://coys.co.nz/company/?no=617740-WORLD-NET+LIMITED
http://coys.co.nz/company/?no=2131773-WORLDNET+SERVICES+LIMITED

Unfortunately not much choice in ISP's offering Naked ADSL currently.. I would stick with more solid/proven companies personally eg: Maxnet, Xnet, Snap, Orcon, Vodafone, Iconz, Actrix.

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  Reply # 476465 31-May-2011 22:31
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Worldnet was restructured into separate network and retail companies a while ago, much like the upcoming Telecom/Chorus split. You will find the wholesale/network side of the business is now Link Telecom. They should have a fairly broad customer base, not only students, but appear to still be aiming at the budget end of the market. They used to be a bit more dedicated than Slingshot etc but have gained a bad rep from running an "unlimited" plan, which like all similar residential plans in NZ requires management/throttling of heavy users.




Qualified in business, certified in fibre, stuck in copper, have to keep going  ^_^

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  Reply # 476468 31-May-2011 22:34
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Oh and since you are asking about naked DSL, their voip service was quite ok when i was using it and they are one of the few ISPs that allow you to bowl up and visit them.




Qualified in business, certified in fibre, stuck in copper, have to keep going  ^_^

646 posts

Ultimate Geek
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  Reply # 476907 2-Jun-2011 07:29
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Was on their unlimited plan, which essentially was full line speed to their core, but outside it was limited to dial up speeds.
They didnt cache anything either so full line speed to their core was useless. I just remember 3 bytes per second for steam updates. Not acceptable imo for broadband. Some updates took days with comp on 24/7.

  
Also they have congestion issues around 6-8 from memory & voip is impossible on 200+ ms pings to AU.

A business I talked to about them have said they canceled using these guys for server hosting because they were so unreliable.




Bad company, lies to customers. Didnt cancel my connection either when requested & kept charging me.
 

Would stay away tbh.




NZ / AU Battlefield 4 Gaming Community
http://www.sonsofvalour.net/forums/forum.php



128 posts

Master Geek


  Reply # 477792 4-Jun-2011 18:00
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thanks very much guys, i think i know what to do now.

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  Reply # 477840 4-Jun-2011 20:49
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After dealing with them for some friends with internet issues I have the following advise if you join.

1. Learn chinglish.

2. get a speakerphone with a massive battery life.

3. have very low expectations, and dont be surprised when they are not met.




Richard rich.ms

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Ultimate Geek
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  Reply # 479025 8-Jun-2011 16:57
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richms: After dealing with them for some friends with internet issues I have the following advise if you join.

1. Learn chinglish.

2. get a speakerphone with a massive battery life.

3. have very low expectations, and dont be surprised when they are not met.


Well said.  They are good at changing things without notice, and if at any point they ask for a deposit consider it to be a setup fee (on-top of any other fees) as you wont get it back when you go to cancel despite what they say at the beginning of the relationship :)

If you really do go with them, get everything in writing not on the phone!



128 posts

Master Geek


  Reply # 479202 9-Jun-2011 09:28
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I'm not gonna go with them, even they are cheaper. Find a proper one instead. Cheers guys

382 posts

Ultimate Geek
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  Reply # 479702 10-Jun-2011 13:02
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been with them since 2008, ok for the price I paid. $80ish for 20GB naked DSL and VoIP (028 number). cheap overseas landline/mobile call rates (except OZ mobile).

not without problems, but not terrible as some other ppl experienced/discribed. customer service seems improved in the last few months. helpline was hard to dial through - easier to visit their office instead - but recently got several prompt contact via phone n email.

plans are probably too complex. constantly throwing promotions with contract lock-in at ppl.

been looking at some other options like telecom total broadband, but there is not enough reason to switch just yet.

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  Reply # 479730 10-Jun-2011 14:28
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Xnet naked dsl has been pretty good lately performance wise, they do charge per MB though, so if you don't mind paying for what you use rather than having a "data cap", they're a good choice

646 posts

Ultimate Geek
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  Reply # 480919 14-Jun-2011 10:29
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CBSYS: I'm not gonna go with them, even they are cheaper. Find a proper one instead. Cheers guys


Play it safe ( if you are wanting quality, 40gb data & speed )


Telecom total home imo.




NZ / AU Battlefield 4 Gaming Community
http://www.sonsofvalour.net/forums/forum.php

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