Hi There!

I live in Mt Roskill. I have had ADSL 2+ @ 19Mbit with Orcon for about 6 months and very recently VDSL became available in my area. After many questions and much investigation about the pro's and con's of a naked connection and because I couldn't tolerate an extended downtime, often associated with a move of services, I opted to get a Naked Connection with my preferred supplier Unleash on a separate line, ensuring no matter what I would be online.

I placed the request with Unleash on the 11th of August, and Chorus called me on Monday the 15th to install.

He came to my house on time, and installed a new line. I connected my Zyxel VDSL Modem and after a little messing around, got a connection. Speeds 7Mbit down and 8Mbit up! I was obviously a little concerned given my 19/1 connection on ADSL. Unleashed logged a call, and the following day my connection jumped to 23/7. I was still not happy and on the Thursday a tech came onsite and did further testing. Initially he got 23/7 at the exchange and 23/7 directly outside my house, before realizing his fancy gear was switched to ADSL Mode. After that he got 74Mbit/9Mbit at the exchange and 69/9 outside my house. After some messing around he determined the new cable installed had a broken pair and connected to the other pair.

Final Speeds with my modem connected are ....

71Mbps down and 9Mbit up. I am kinda blown away.

Some of the delays I experienced were due to the weather and outage that affected all the providers that week, but I have to say that Unleash really went above and beyond in making sure they communicated with me, and gave me results as they got them, I am quite happy to pay the small premium over the other providers.

I am not in the process of evaluating the connection and inital tests shows ping times upward of 40ms compared to the
I am really happy now, it was the right way to go, and I have to say the Zyxel modem showed an increase over the connection speed with the reference testing gear of over 4Mbps.

Model of the Zyxel
P870H-51a V2