In another random thread richms wrote: Just change ISP
I've heard this comment over the years many times.
People don't just talk about ISPs as well... if you don't like your doctor... if you don't like McDonalds then find another fast food place...
The problem is that they all end up as useless as each other because it becomes a race to the bottom and the only people who win are the marketing companies writing spin to get your business and the call centers being paid to sign you up.
In recent days I've been following all the threads as to where to go next for ISP services and the answer, until this afternoon (when they dropped off the internet for half an hours) was Snap.
Should I go to Orcon... err when they get their Genious new products working properly and recover from the sudden demand their new exciting products are offering.
Should I head off to Telecom as they've now fixed their usage meter and doubled their data and according to TrueNet data, are only half as slow as my current provider to bring me a web page from TradeMe.
Or should I just stick with Telstra and hope they'll stop sending my google requests to the queen before giving then to me?
Now I regularly read posts from people wanting more data and faster connections and better customer service...
A decade ago I read a really interesting paper by a guy called Geoff Huston talking about engineering challenges.
Well I don't know much about economics and I failed accounting at school, nor did I ever study to be an engineer. But I do understand basic house hold budgeting enough to figure that if the telcos are always paying for marketing and signing people up and systems to transfer you from one provider to another then they just don't have resource to pay for more SCX capacity, or do these guys have magic money trees in their offices that I just don't know about and the joke is on me?
Why do we not have the attitude of 'fix it!'?
Why do we have to keep moving from provider to provider all the time to get anything fixed?