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MakPaK

2 posts

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#97481 15-Feb-2012 12:53
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Beware Guys from Compass Communication. I have had a horrible experience with their broadband services, customer support, and Billing. I am still wondered how these people are into business with such a pathetic service and customer support staff. It was one of my biggest blunders in life when I switched from Telecom and became customer of Compass. I have lots of stuff to reveal about the non-delivery of service by Compass and much evidence to tell how Compass was the biggest source of tension to me during the whole one year.

I request all of you to please suggest me a suitable forum where I can put my evidence against Compass and show what they had delivered to me in the name of service. My email account is full of complaints, customer service issues, billing problems, and no internet connection for almost a period of 2 months in different quarters of a year.

Can I make a facebook page or something like that to post all the stuff against the poor delivery of service from Compass so that others may be careful.

Thanks
MAK

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xpd

xpd
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  #581814 15-Feb-2012 13:27
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Commerce Comission, Fair Go, Consumer magazine....

Never had a problem with Compass when I had to support accounts on them.





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stevenz
2802 posts

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  #581914 15-Feb-2012 15:59
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If they're that bad, then the "proper channels" would be advised.

We were using Compass at my old work for a while just for tolls, don't recall any issues of any merit.




freitasm
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  #581916 15-Feb-2012 16:01
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NOTICE THAT THIS FIRST POSTER IS ON MY WATCH LIST. We do not like soapbox here.





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talisker
65 posts

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  #581921 15-Feb-2012 16:04
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"...It was one of my biggest blunders in life when I switched from Telecom and became customer of Compass. " Wow, can I have your life please? Must be great if you've never screwed up anything more than your choice of ISP ;)

kiwitrc
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#581923 15-Feb-2012 16:04
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freitasm:
NOTICE THAT THIS FIRST POSTER IS ON MY WATCH LIST. We do not like soapbox here.



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MakPaK

2 posts

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  #582344 16-Feb-2012 13:26
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talisker: "...It was one of my biggest blunders in life when I switched from Telecom and became customer of Compass. " Wow, can I have your life please? Must be great if you've never screwed up anything more than your choice of ISP ;)


I like your comment...but what I said is true.

myopinion
938 posts

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  #582360 16-Feb-2012 13:50
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Compass can be a bit difficult at times and a few years ago I had to stop using them at work. However they are the best option for my home setup as ADSL just doesn't work for my rural location. Also I have a contact there which is very helpful.



 
 
 

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Zeon
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  #582386 16-Feb-2012 14:33
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"Biggest blunders in life"

haha lol nice. Forget about that time you drove drunk and killed the small child or found out she was only 9...

Sounds like you just joined to bitch about them.




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RunningMan
8953 posts

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  #582397 16-Feb-2012 15:03
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Zeon: Sounds like you just joined to bitch about them.


+1

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