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juha

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#9925 24-Oct-2006 15:26
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Just got this email from Woosh:

Hi,

We're just emailing to let you know some great news about your Woosh wireless broadband plan.

From November 1st, we're doubling your monthly data allowance on the Fusion plan, from 10GB to 20GB. That's twice as much data, for exactly the same price as you pay today.

This is a free, automatic upgrade, so just sit back and enjoy more broadband with Woosh.

Finally, if you're happy with your Woosh wireless broadband connection, the best way you can thank us is to tell your friends and neighbours.


Kind Regards

Nick Clarke
Marketing Manager
Woosh Wireless Ltd

http://www.woosh.com





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tonyhughes
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#49502 24-Oct-2006 15:56
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Well done Woosh.

How to innovate.... do something unexpected, and of good value to your customers, and dont make them jump hoops to get it.

Other ISPs, take note!









geek4me
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  #49639 25-Oct-2006 13:45
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It's great news. Now all they need to do is improve their download/upload speeds to compete with the competition from 26 October. They do not reach their currently advertised 1.6Mbps download speed for many customers. This will soon be well below the 7Mbps promised by Telecom.

bcourtney
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  #49641 25-Oct-2006 13:54
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Remembering, of course, that 7mbps is NOT promised by Telecom at all though...



Jama
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  #49644 25-Oct-2006 14:01
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Well done Woosh.

blahbmc is right I don't recall Telecom promising anything except that speed caps will be removed.

geek4me
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  #49654 25-Oct-2006 15:03
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You're right of course. The media have made claims about theoretical maximum speeds, not Telecom. We'll wait and see what speeds are actually reached. I'm pleased that Woosh have doubled the data caps - this is great news! Time will tell whether broadband customers consider speed more important than data caps. (I use Woosh wireless and usually don't get download speeds over 500kbits/sec - nothing near 1.6Mbits)

juha

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  #49656 25-Oct-2006 15:16
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geek4me: You're right of course. The media have made claims about theoretical maximum speeds, not Telecom. We'll wait and see what speeds are actually reached. I'm pleased that Woosh have doubled the data caps - this is great news! Time will tell whether broadband customers consider speed more important than data caps. (I use Woosh wireless and usually don't get download speeds over 500kbits/sec - nothing near 1.6Mbits)


Here's what Telecom claims for Xtra's unconstrained plans:

Xtra Unleashed

The wording is weasly...




juha

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  #49657 25-Oct-2006 15:17
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Oh, and as for Woosh, I'm regularly getting 1.2-1.4Mbps down, and around 300kbps up. That's in area with good signal strength in Auckland CBD though.




 
 
 

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tonyhughes
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  #49661 25-Oct-2006 15:47
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Lets keep this thread primarily about Woosh data caps.

Personally I think data caps are far more important than ever increasing speed. I'd happily cope for another year or two with say 2Mbps down / 1Mbps up, and no cap (or 40GB or something).

Double the 10GB to 20GB is a good offer, and far better value IMHO than extra (variable) speed.








juha

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  #49664 25-Oct-2006 16:03
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tonyhughes: Lets keep this thread primarily about Woosh data caps.

Personally I think data caps are far more important than ever increasing speed. I'd happily cope for another year or two with say 2Mbps down / 1Mbps up, and no cap (or 40GB or something).

Double the 10GB to 20GB is a good offer, and far better value IMHO than extra (variable) speed.


Yeah, definitely. Woosh is taking a step in the right direction there.




jesseycy
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  #49721 26-Oct-2006 00:24
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Even though I don't use Woosh, good!

I don't get this obsession with speed.  All I think I hope for is a decent 1.5-2Mbps connection downspeed, and a good 512kbps up-speed.  Reasonable price (~$40-60), with a good data cap (~30Gb).  That's all.

I don't get why the ADSL/Telecom side seems to be obessed about speed increases, a steady 2Mbps won't really be much worse than a 7.6Mbps in terms of practical use IMO....

Maybe I should go Woosh just to support them!

bradstewart
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  #49726 26-Oct-2006 00:59
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jesseycy: Even though I don't use Woosh, good!

I don't get this obsession with speed. All I think I hope for is a decent 1.5-2Mbps connection downspeed, and a good 512kbps up-speed. Reasonable price (~$40-60), with a good data cap (~30Gb). That's all.

I don't get why the ADSL/Telecom side seems to be obessed about speed increases, a steady 2Mbps won't really be much worse than a 7.6Mbps in terms of practical use IMO...!
maybe you should try being a beta tester. Or someone who has legitimate reasons for needing decent high speed Internet access... just because you don't feel the need for higher speeds doesn't mean the rest of us should suffer from being stuck in the stone age with you restricted to surfing and checking emails.

we need faster internet access, dont blame Telecom that we dont have it yet.

jesseycy
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  #49927 26-Oct-2006 21:45
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bradstewart:
jesseycy: Even though I don't use Woosh, good!

I don't get this obsession with speed. All I think I hope for is a decent 1.5-2Mbps connection downspeed, and a good 512kbps up-speed. Reasonable price (~$40-60), with a good data cap (~30Gb). That's all.

I don't get why the ADSL/Telecom side seems to be obessed about speed increases, a steady 2Mbps won't really be much worse than a 7.6Mbps in terms of practical use IMO...!
maybe you should try being a beta tester. Or someone who has legitimate reasons for needing decent high speed Internet access... just because you don't feel the need for higher speeds doesn't mean the rest of us should suffer from being stuck in the stone age with you restricted to surfing and checking emails.



we need faster internet access, dont blame Telecom that we dont have it yet.


I do.....  I'm a graphics designer, and for much of my work-day, my computer sucks up bandwidth....

But even then, I feel that 1.5-2Mbps is quite adequate.  It's all about "reasonableness", of course.  256kbps is too little.  Vice versa, just IMO, 7.6Mbps is quite a lot! 

Mind you, I'm not saying that higher speeds are not welcome, of course it is!  Who wouldn't want a faster connection?  But all I'm saying is, why this obsession ONLY with speed, and not other things like data, or latency improvements?  A good broadband connection isn't just blinding fast download speed, it's about upload links too, data, latency, reliability, etc.  Why no improvement in those areas at all as compared with download speeds?  How many times have we upgraded the download speed, as compared to upload, price "drop-offs", data caps, or latency???

Note:  Btw, if you're going to say we have upload speeds of 512kbps now, think of the hefty premium with that...

juha

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  #49928 26-Oct-2006 21:49
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This is veering off topic but Jesseycy makes some valid points. What's the point of a fast broadband plan if you have to use it with one eye on the meter? I'm thinking about the 200MB plans from Xtra and others here.

It shouldn't have to be this awkward basically...




Satyr
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  #50065 28-Oct-2006 14:56
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I got my cap increased to 21 gig Laughing, as others have said hopefully they start to work on getting the speeds up to at least half of the 1.6kbps they advertise on their site.

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