Bought a Seagate Expansion 3tb external hard drive from DSE with the intention of connecting it to my brand new Veon TV for watching movies etc. Basically two of my TV's (my Samsung smart TV too), my Blu-ray player and my media player won't recognise the device, although my older Seagate expansion still works fine. The new one will still work on my Windows 10 laptop though.

I read this and think it may be the issue but I don't really understand it... http://knowledge.seagate.com/articles/en_US/FAQ/006125en?language=en_US

Also this may have something to do with it...

 

https://community.wd.com/t/seagate-3tb-hard-drive-not-recognized/31916/18

There seems to be an explanation for it and perhaps a remedy, but I need someone to explain it to me in plain English if possible.

Cheers :)