Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




102 posts

Master Geek
+1 received by user: 1


Topic # 185697 2-Dec-2015 10:35
Send private message

Bought a Seagate Expansion 3tb external hard drive from DSE with the intention of connecting it to my brand new Veon TV for watching movies etc. Basically two of my TV's (my Samsung smart TV too), my Blu-ray player and my media player won't recognise the device, although my older Seagate expansion still works fine. The new one will still work on my Windows 10 laptop though.

I read this and think it may be the issue but I don't really understand it... http://knowledge.seagate.com/articles/en_US/FAQ/006125en?language=en_US

Also this may have something to do with it...

 

https://community.wd.com/t/seagate-3tb-hard-drive-not-recognized/31916/18

There seems to be an explanation for it and perhaps a remedy, but I need someone to explain it to me in plain English if possible.

Cheers :)

Filter this topic showing only the reply marked as answer Create new topic
7561 posts

Uber Geek
+1 received by user: 2450

Subscriber

  Reply # 1439112 2-Dec-2015 10:58
Send private message

you need to make sure the hard drive is formatted in one of the following file systems:
High Speed FS
Fat16
Fat32
NTFS

And you need to make sure the tv supports a hard drive that big, some of the old TV's had a max hard drive size

All that info is from an older model

If you tell us the model maybe it will help a little more



102 posts

Master Geek
+1 received by user: 1


  Reply # 1439114 2-Dec-2015 11:03
Send private message

Model number STEB3000300

Cheers :)

 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software
7561 posts

Uber Geek
+1 received by user: 2450

Subscriber

  Reply # 1439116 2-Dec-2015 11:05
Send private message

no the TV model number and the blue ray and the media player



102 posts

Master Geek
+1 received by user: 1


  Reply # 1439119 2-Dec-2015 11:08
Send private message

Sorry...

SRO9104-C

Just found out that my friend used his Seagate portable HDD on it last night and it work fine.

2993 posts

Uber Geek
+1 received by user: 716


  Reply # 1439139 2-Dec-2015 11:13
Send private message

timbo1604: Sorry...

SRO9104-C

Just found out that my friend used his Seagate portable HDD on it last night and it work fine.

Was it 3TB as well?

7561 posts

Uber Geek
+1 received by user: 2450

Subscriber

  Reply # 1439140 2-Dec-2015 11:15
Send private message

Check the Manual for a page on USB, and see if there is a max drive size, and what file system formats are supported



102 posts

Master Geek
+1 received by user: 1


  Reply # 1439141 2-Dec-2015 11:15
Send private message

no, it's 1tb

7561 posts

Uber Geek
+1 received by user: 2450

Subscriber

  Reply # 1439143 2-Dec-2015 11:17
Send private message

see my post above

21012 posts

Uber Geek
+1 received by user: 4155

Trusted
Subscriber

  Reply # 1439151 2-Dec-2015 11:26
Send private message

Most USB drives present to the computer as a 4k sector size so that junk obsolete operating systems like XP can use them, as XP doesn't do GPT which is needed for a drive greater than 2TB when using 512 byte sector sizes. A nasty kludge to allow them to sell large drives to people with crap old computers. The bridge also breaks the ability to put VHD's on the drive under some cases since the sector size doesnt match up with what the VHD contains.

This doesn't work with heaps of things that expect a 512 byte sector size. Even with the 2 TB limitation the drives will not work on many many embedded devices since they are basically coded to only support a MPT formatted drive with a 512 byte sector size.

Basically, go get a 2TB drive and you should be fine.




Richard rich.ms



102 posts

Master Geek
+1 received by user: 1


Reply # 1439157 2-Dec-2015 11:41
Send private message

Basically, go get a 2TB drive and you should be fine.


Funny thing is I got a 2tb Seagate backup plus before and it didn't work either, same problem. This is the replacement

I'm thinking I'll exchange it for the same portable one my mate has. It's much smaller but at least it'll work just for the TV. I'll carry on using my older expansion for myself.

What a waste of time just to end up with what I already have haha!!

7561 posts

Uber Geek
+1 received by user: 2450

Subscriber

  Reply # 1439161 2-Dec-2015 11:45
Send private message

Check the Manual for a page on USB, and see if there is a max drive size, and what file system formats are supported

it may be a case of just reformatting the hard drive, or the size may not be supported

21012 posts

Uber Geek
+1 received by user: 4155

Trusted
Subscriber

  Reply # 1439179 2-Dec-2015 11:58
Send private message

Jase2985: Check the Manual for a page on USB, and see if there is a max drive size, and what file system formats are supported

it may be a case of just reformatting the hard drive, or the size may not be supported


Check the sector size of the drive before you bother. If they have used the same USB bridge board in the 2TB one as they do in the larger ones, then it will be needlessly doing the conversion. USB hard drives are terrible for having a complete variety of boards and drives inside them depending on what they felt like putting in that week. I have had both WD red and green drives in the "same" external drives in the past.

If the place you bought it from said it would work for a TV then you should be able to return under the CGA as not fit for purpose.




Richard rich.ms



102 posts

Master Geek
+1 received by user: 1


  Reply # 1439191 2-Dec-2015 12:19
Send private message

Yep looks like the hard drive is too big. manual says 400gb max but the 1tb seems to work ok so i'll grab one and see if it works. Thanks for the help, I'll update later as to how it goes.

357 posts

Ultimate Geek
+1 received by user: 36


  Reply # 1439194 2-Dec-2015 12:25
One person supports this post
Send private message

Maybe a better solution:
1. Do your TV's have WiFi if so easy if not they should have Ethernet that you will need to run cables from your router.
2. Get yourself a DLNA Server software package, Paid the likes of Mezzmo or free like Universal Media Server or Plex these software packages will convert your local files into a format that your TV's will understand.
3. Attach the 3TB drive to the PC.
4. Copy files to the drive.
5. Configure the DLNA sever software to point to the folder on the External drive the software will index this and make it available to the TV's

This way enables you to not have to move the drive around the home network the TV's plus any other devices tablets and the like just connect to the DLNA server.

Should have said this gets around the 3TB issue as the PC looks after that side.



102 posts

Master Geek
+1 received by user: 1


  Reply # 1440338 4-Dec-2015 09:46
Send private message

Jase2985: Check the Manual for a page on USB, and see if there is a max drive size, and what file system formats are supported

it may be a case of just reformatting the hard drive, or the size may not be supported


Yep it was the size of the HDD. Got a 1TB Seagate Expansion and it works fine. hanks for your help folks!

Filter this topic showing only the reply marked as answer Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

UpStarters - the New Zealand tech and innovation story
Posted 21-May-2018 09:55


Lightbox updates platform with new streaming options
Posted 17-May-2018 13:09


Norton Core router launches with high-performance, IoT security in New Zealand
Posted 16-May-2018 02:00


D-Link ANZ launches new 4G LTE Dual SIM M2M VPN Router
Posted 15-May-2018 19:30


New Panasonic LUMIX FT7 ideal for outdoor: waterproof, dustproof
Posted 15-May-2018 19:17


Ryanair Goes All-In on AWS
Posted 15-May-2018 19:14


Te Papa and EQC Minecraft Mod shakes up earthquake education
Posted 15-May-2018 19:12


Framing Facebook: It’s not about technology
Posted 14-May-2018 16:02


Vocus works with NZ Police and telcos to stop scam calls
Posted 12-May-2018 11:12


Vista Group signs Aeon Entertainment, largest cinema chain in Japan
Posted 11-May-2018 21:41


New Privacy Trust Mark certifies privacy and customer control
Posted 10-May-2018 14:16


New app FIXR connects vehicle owners to top Mechanics at best prices
Posted 10-May-2018 14:13


Nutanix Beam gives enterprises control of the cloud
Posted 10-May-2018 14:09


D-Link ANZ launches Covr Seamless Wi-Fi System
Posted 10-May-2018 14:06


Telstra, Intel and Ericsson demonstrate a 5G future for esports
Posted 10-May-2018 13:59



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.