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GeoffisPure

459 posts

Ultimate Geek
+1 received by user: 73


#198424 8-Jul-2016 13:20
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Hi all,
While I'm waiting for 2Degrees to answer their phone (grrr those wait times...),  can anyone suggest any reasons why I'd only be getting around half the advertised speed on my fibre plan?  I'm on a 100/20 unlimited plan but speedtest to the 2degrees server show I'm only getting 43Mbps down.


I called 2Degrees last week and they suggested I try replacing my ethernet cables with confirmed Cat6 cables.  Did that today but still getting the same speed.  Anything else I should check?


 



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GeoffisPure

459 posts

Ultimate Geek
+1 received by user: 73


  #1588872 9-Jul-2016 15:56
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Good news - mystery solved.

 

Turns out one of the ethernet cables was causing the reduced speed, combined with the realtek card in my laptop.  With a new cable plugged into my new PC I'm now getting the right speeds =]  Thanks everyone here for the help - and to the 2Degrees helpdesk for tolerating me.

 

I'm not sure why the ethernet card in my laptop can't handle speeds above 50Mbps... all the settings seem ok.


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