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SATTV

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#223567 6-Oct-2017 09:39
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Hi all,

 

Life was easy in office 2010 and earlier as free programs like Nirsoft Produkey and Magical Jellybean, I could easily recover and install office software.

 

I have a client with a laptop that the HDD is packing a sad and we are replacing it with a SSD

 

I really want to do a fresh install rather than a clone so it does not have the HP bloat and I know our build just works.

 

Does anyone know of a way to recover the 2013 office key?

 

I have not had any luck, the closest has been Belarc and you get the last 5 digits.

 

My client has boxes and boxes of retail licencing but we cant find the licence for this laptop.

 

They are not tied to a Microsoft account so I cant recover the key that way.

 

Any help appreciated.

 

Cheers

 

John

 

 

 

 





I know enough to be dangerous


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trig42
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  #1878350 6-Oct-2017 10:04
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HI John,

 

 

 

Is it a retail copy? SOund like you client may have lost their PKC if so?

 

Have you looked at the following Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0\ClickToRun\propertyBag\ - some report that they have recovered the Key from there. If it isn't there, then it is quite likely that they did install it and link it to an MS account (then promptly forgot they had done so).

 

If they have Proof of Purchase for a Retail version, MS may be able to help out with a new key.

 

Otherwise, give you client the option - Nice new fast SSD with bloated old HP install on it, or Nice fast new SSD with fresh windows and a new copy of Office 365 you have sold them :)


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