Hi there

I have an issue when attempting to use the youtu.be shortcuts on Windows 10 desktop/laptop, Android phone/tablet.

e.g. For youtube shortcut (https:/youtu.be/8g18jFHCLXk) I get

youtu.be unexpectedly closed the connection.

Try:

 

• Checking the connection
• Checking the proxy and the firewall
• Running Windows Network Diagnostics

However if I use the youtube full version (https://www.youtube.com/watch?v=8g18jFHCLXk) it works ok, taking you through to Youtube and showing the video.

Same thing occurs in Chrome, Firefox, Opera, Edge.

On Android phone or tablet, clicking on the link from an email initiates the Youtube app and it plays ok. But if I copy the link to Chrome, I get the same issue.

Have tried rebooting the router/ONT, PC, clearing browser cache but no change so far. Any ideas t try next?

Thanks

Cliff