Unable to edit Excel files on tablet

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Technofreak

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#316118 18-Sep-2024 08:17

Until a few days ago I could edit Excel files in my Samsung Galaxy Tab S6.

Now I keep getting this banner at the top of the screen, "This account does not allow editing on your device. For an account with full access conact your organisation about your subscription plan".

I am using the latest verion of Excel from the Play Store.

Have Microsoft made any changes recently? I am overseas at the moment, could my IP address be affecting this?

I have a couple of saved files which I need to edit but right now I can't. Most frustrating.

Any ideas on a fix for this?

TIA.

Sony Xperia XA2 running Sailfish OS. https://sailfishos.org The true independent open source mobile OS
Samsung Galaxy Tab S6
Dell Inspiron 14z i5

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networkn

Networkn
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#3283402 18-Sep-2024 09:06

What subscription do you have for Excel on your Ipad? I'd login and check your license assignment.

It may just require an online re-activation.

Technofreak

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#3283458 18-Sep-2024 11:00

I think I've got it sorted. Even though I was shown as logged in I logged out, to log back in. When I went to log back in that account was no longer available showing.

I had to re add the account. That seems to have fixed it.

I had to drop what I was doing right after l re added the account so I didn't have time to check properly but the message I previously had about checking my subscription wasn't present.

Very weird this happened at the same time on two devices.

Sony Xperia XA2 running Sailfish OS. https://sailfishos.org The true independent open source mobile OS
Samsung Galaxy Tab S6
Dell Inspiron 14z i5