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caffynz

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#318171 23-Dec-2024 09:13
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Chrome has kept crashing since yesterday, where it will work for a bit, and then new tabs will not load at all, displaying the typical Chrome crashed icon in the tab and change to "untitled", the page is blank - no "Aw, Snap!". 

 

I have tried to repair it, but Control Panel tells me the file is missing. It was the latest version.

 

So I have uninstalled, and reinstalled Chrome, the problem still persists. (Out of interest, when installing Chrome again, it remembered all the profiles I had on it - expected behaviour?)

 

What should I try next? 

 

If it is useful information: yesterday I ran CCleaner, and it found several drivers out of date, so updated those (I cannot recall if Chrome was one of those). I also tidied up my Downloads folder (by deleting old/unnecessary files), as Spacesniffer told me there was 11gb lurking in there. I think I deleted Chrome installer. However, I have a new one there now because I've just downloaded it, but problem is still persisting.

 

Unsure what to try next? 

Using Windows 11.


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gehenna
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  #3323507 23-Dec-2024 09:20
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CCleaner is basically malware these days fyi. There's no need for it since all the stuff it doeshas been made easily user accessible over the years. 

The native option is to find the app in the Settings → Apps section, then Reset the app there. It will get rid of any appdata or other config that is being retained between installs. Then reboot and reinstall.

If it still happens then you may have a deeper Windows issue. Though, you may also now that you've used CCleaner anyway.




caffynz

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  #3323522 23-Dec-2024 09:59
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I've now uninstalled Chrome via gehenna's suggested method (instead of using Control Panel > Programes, which is what I did the first time), and this seems to have resolved the issue as Chrome has not crashed yet. This method also deleted everything as I had to sign into profiles again :) 

 

Thanks for the assistance. I will now use this method for uninstalling stuff. 


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