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Topic # 111059 23-Oct-2012 09:56
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Just received an email from Ascent on this:

http://www.ascent.co.nz/ascentadvantages.aspx

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  Reply # 704929 23-Oct-2012 10:06
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Yeah, their warranties are pretty awesome too! I almost always buy parts online so I'll end up with five years of warranty on everything I purchase instead of one.

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  Reply # 706817 26-Oct-2012 12:20
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Yep. Basically, Ascent is my first port of call for online reseller items. Simply due to the extended warranties.

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  Reply # 706833 26-Oct-2012 12:34
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they may not be asking for the up front cost of an extended warranty but just look at their prices it's pretty hard not to see that your paying for it anyways

point in case Gigabyte GeForce GTX 660 OC HDMI DisplayPort Dual-DVI 2GB on pricespy.co.nz

Alpha City $359.85

Ascent $396.70

Nothing you buy ever has anything free added to it for nothing the cost is alway included in the price you pay whether you realize it or not

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  Reply # 706885 26-Oct-2012 13:09
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I'm not going to argue that the warranty is not somehow built into the price because of course it is.

But, at the same time, Ascent have always traditionally been slightly more expensive than some of the other retailers, but have always made up for it with their extremely high level of service.

I've been a customer for many years before the extended warranty thing was introduced, and I have not noticed any appreciable increase in pricing since this policy came in to play.

They have done extremely well there imo.

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  Reply # 706905 26-Oct-2012 13:32
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I think the main reason for the higher prices from Ascent is because they buy from New Zealand distributors and don't parallel import products like all the cheap stores on pricespy most likely do.






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  Reply # 706948 26-Oct-2012 14:13
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CapBBeard: I'm not going to argue that the warranty is not somehow built into the price because of course it is.

But, at the same time, Ascent have always traditionally been slightly more expensive than some of the other retailers, but have always made up for it with their extremely high level of service.

I've been a customer for many years before the extended warranty thing was introduced, and I have not noticed any appreciable increase in pricing since this policy came in to play.

They have done extremely well there imo.


+1. I have bought things sporadically from them for many years and I fully agree with all of this. Service is great, including a couple of occasions when I have had send stuff back to them.

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  Reply # 706968 26-Oct-2012 14:45
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People still tend to buy from the cheapest place these days. Perhaps not businesses as much, as long as the price isn't too different. But this extended warranty is focused more towards business buyers anyway, as personal shoppers would be covered by the CGA.

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  Reply # 707142 26-Oct-2012 19:51
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I've never had a problem with Alpha City either they're quick to send my orders and very good when and if something goes wrong and they don't drop ship or buy from overseas either they use only NZ distributors

Just because Ascent has good service doesn't mean you should be stung with higher prices

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  Reply # 707315 27-Oct-2012 09:27
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I don't think it's realistic to expect the cheapest price, the best service and everything else rolled into one. There is an overhead for businesses to provide the best service, and I'd be prepared to pay for it.

I work as a services buyer and we have a saying. You can get good, cheap, or fast. Choose two. That's the most accurate summary of retail I've ever come across.

As far as Ascent goes - I've purchased from them (and others too) on numerous occasions. Don't hesitate to recommend them, they're the best I've come across.

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