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57 posts

Master Geek
+1 received by user: 2

Topic # 160014 20-Dec-2014 10:09
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I am trying to mount my hard drive using Linux but I am getting the error message "Unable to mount location". I have type lsusb and it shows the drive being connected (Bus 001 Device 008: ID 4971:1020 SimpleTech ).

When typing dmesg, I get the following messages:

[ 1651.950552] usb 1-1.2: Product: Touro Mobile 3.0
[ 1651.950555] usb 1-1.2: Manufacturer: HGST
[ 1651.950558] usb 1-1.2: SerialNumber: 21001302260000005716
[ 1651.951025] usb-storage 1-1.2:1.0: USB Mass Storage device detected
[ 1651.951204] scsi10 : usb-storage 1-1.2:1.0
[ 1652.949612] scsi 10:0:0:0: Direct-Access     HGST     Touro Mobile 3.0 0    PQ: 0 ANSI: 6
[ 1652.949913] sd 10:0:0:0: Attached scsi generic sg2 type 0
[ 1652.953605] sd 10:0:0:0: [sdb] Spinning up disk...
[ 1653.957705] .....................................................
[ 1706.246814] sd 10:0:0:0: [sdb] Test WP failed, assume Write Enabled
[ 1706.248450] sd 10:0:0:0: [sdb] Asking for cache data failed
[ 1706.248457] sd 10:0:0:0: [sdb] Assuming drive cache: write through
[ 1706.254596] sd 10:0:0:0: [sdb] Test WP failed, assume Write Enabled
[ 1706.256709] sd 10:0:0:0: [sdb] Asking for cache data failed
[ 1706.256716] sd 10:0:0:0: [sdb] Assuming drive cache: write through
[ 1706.256721] sd 10:0:0:0: [sdb] Attached SCSI disk

I have tried testdisk but the error message I get: Unable to open file or device /dev/sdb

Fdisk does not list the device and the same with gparted.

In windows, it cannot initialize the hard drive.

Do anyone have any ideas?


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1508 posts

Uber Geek
+1 received by user: 213

  Reply # 1200992 20-Dec-2014 11:06
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Drive is dead, if it doesn't mount in Windows or Linux, it is dead.

*EDIT* it is an HGST drive too which I have found to be nothing but rubbish. Slow and prone to failure. 

Try Vultr using this link and get us both some credit:

57 posts

Master Geek
+1 received by user: 2

  Reply # 1201264 20-Dec-2014 21:15
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If it can't mount, could that be a logic board issue as it isn't making any strange clicking noise or seems to be spinning correctly?

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