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# 210512 30-Mar-2017 19:17
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My Thecus NAS n4200 is not starting up. Cable all connected properly. 12 hours ago, all fine, hard drives all fine then (some are new).

 

It wont start (no power) - all connected and the adapter light is on. 

 

Any idea?  

 

Oh lots of stuff on it is not backed up, actually more like 99% of the stuff are not backed up!!! :-(






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  # 1750862 30-Mar-2017 19:41
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Happy to pay to recover the data if within budget





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  # 1750874 30-Mar-2017 20:06
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Sounds like board failure.

How many drives were installed / what capacity?

What RAID scheme was used (0,1,5,JBOD) ?

Was encryption enabled?

How much GB actual data was on it?


 
 
 
 


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  # 1750876 30-Mar-2017 20:09
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If it was standard Linux raid then it is pretty easy to mount the drive again on a Linux based system to recover the data.





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  # 1750877 30-Mar-2017 20:12
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michaelmurfy:

If it was standard Linux raid then it is pretty easy to mount the drive again on a Linux based system to recover the data.



Yeah Thecus uses mdadm apparently so provided no encryption should be fairly straightforward.



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  # 1750878 30-Mar-2017 20:22
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solutionz: Sounds like board failure.

How many drives were installed / what capacity?

What RAID scheme was used (0,1,5,JBOD) ?

Was encryption enabled?

How much GB actual data was on it?



4 drives

RAID 10

No encryption

So who should I get in touch.

Close to 1TB of data





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  # 1750897 30-Mar-2017 20:46
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Will PM you.

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