NAS not starting up

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nakedmolerat

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#210512 30-Mar-2017 19:17

My Thecus NAS n4200 is not starting up. Cable all connected properly. 12 hours ago, all fine, hard drives all fine then (some are new).

It wont start (no power) - all connected and the adapter light is on.

Any idea?

Oh lots of stuff on it is not backed up, actually more like 99% of the stuff are not backed up!!! :-(

nakedmolerat

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#1750862 30-Mar-2017 19:41

Happy to pay to recover the data if within budget

solutionz

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Ultimate Geek
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#1750874 30-Mar-2017 20:06

Sounds like board failure.

How many drives were installed / what capacity?

What RAID scheme was used (0,1,5,JBOD) ?

Was encryption enabled?

How much GB actual data was on it?

michaelmurfy

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#1750876 30-Mar-2017 20:09

If it was standard Linux raid then it is pretty easy to mount the drive again on a Linux based system to recover the data.

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solutionz

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Ultimate Geek
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#1750877 30-Mar-2017 20:12

michaelmurfy:
If it was standard Linux raid then it is pretty easy to mount the drive again on a Linux based system to recover the data.

Yeah Thecus uses mdadm apparently so provided no encryption should be fairly straightforward.

nakedmolerat

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#1750878 30-Mar-2017 20:22

solutionz: Sounds like board failure.

How many drives were installed / what capacity?

What RAID scheme was used (0,1,5,JBOD) ?

Was encryption enabled?

How much GB actual data was on it?

4 drives

RAID 10

No encryption

So who should I get in touch.

Close to 1TB of data

solutionz

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Ultimate Geek
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#1750897 30-Mar-2017 20:46

Will PM you.