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dafman

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#281511 22-Feb-2021 12:15
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I have a 4+ year old Surface Pro 4 which is works great apart from the battery which is completely shot.

 

Given these are a sealed unit, is battery replacement an option?


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Dynamic
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  #2661098 22-Feb-2021 13:12
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I have one of these (picked it up secondhand), and as soon as I discovered the feature I set the BIOS feature which limits the battery charge to 50% to prolong its life.  I did this knowing that a battery replacement was very unlikely to be cost-effective.

 

This guide https://www.ifixit.com/Guide/Microsoft+Surface+Pro+4+Battery+Replacement/60358 suggests DIY replacement is possible, but not for the faint of heart.

 

You can log a support ticket with Microsoft to ask them for a quote.  Perhaps try this link?  https://account.microsoft.com/devices/select-device-for-repair  Anticipate the possibility your device would simply be traded for a refurbished one, so back up your stuff first.





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dacraka
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  #2661634 23-Feb-2021 09:36
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Wow, the iFixit guide says two hours! That's a super long time to replace the battery!


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