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Handsomedan

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#289278 25-Aug-2021 09:29
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Hi all. 

 

 

 

Looking to upgrade from the Slingshot supplied router, as our wifi is spotty in parts of the house and the placement of the router is less than ideal, but not easily fixed. 

 

 

 

We have full-speed internet (Fibre) and get a great wired speed as you'd expect. 

 

Usage is pretty high: I largely work from home these days and spend my days on video calls mostly. 

 

Two teenagers in the house - one casual gamer, one not-so-casual gamer and wife who streams some telly sometimes if we are all busy or she doesn't like what's on the box. 

 

 

 

I'm looking for a router I can replace my Netcom NF18 with that doesn't cost the earth and will give a more consistent and stronger signal through the house. 

 

We have a small (120sqm) open plan house, with uninsulated walls, so interference is minimised, but still present. 

 

Placement of the router is next to the ONT in the front room/office, which is often closed so I can have calls. I use a wired connection for my work, so that's all good. 

 

We have connected devices all over the house, in pretty much every room at any given point in time, so I'm looking for a good signal that will be cast over the entire house. 

 

Perhaps I maybe better going with a mesh system? Unsure. 

 

Advice will be gratefully accepted. 

 

 





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timmmay
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  #2766342 25-Aug-2021 09:34
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If practical I would get another WAP (wireless access point) plugged into ethernet at the other end of the house and set up another wireless network with a new SSID. If you can't do ethernet you can use powerline networking, some of them have a WAP as well as ethernet ports in the client device.


 
 
 

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wratterus
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  #2766343 25-Aug-2021 09:34
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Do you use the landline phone through the Netcomm? 

 

 

 

IMO those NF18ACV probably have the worst WiFi performance of any supplied router from a major ISP in NZ. They are really sub-par. 

 

A centrally located router/AP in a house that size should cover the area acceptably. Do you find your signal is OK at the moment around the house? Do you have any structured cabling in the house already?

 

 


Handsomedan

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  #2766345 25-Aug-2021 09:40
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wratterus:

 

Do you use the landline phone through the Netcomm? 

 

 

 

IMO those NF18ACV probably have the worst WiFi performance of any supplied router from a major ISP in NZ. They are really sub-par. 

 

A centrally located router/AP in a house that size should cover the area acceptably. Do you find your signal is OK at the moment around the house? Do you have any structured cabling in the house already?

 

 

 

 

Yes - using landline via the Netcomm

 

Can't centrally locate, as there's no way to plug it into the ONT without some wiring being done. 

 

Signal is OK most of the time when doing a Speedtest - unless it's peak gaming time, at which point any and all bandwidth is sucked into a certain person's bedroom...

 

Structured cabling? I'd assume not, as we haven't touched a wire in this house other than alarm and lighting in over 20 years.  





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Handsome Dan needs to stop adding three dots to every sentence...

 

Handsome Dan does not currently have a side hustle as the mascot for Yale 

 

 

 

*Gladly accepting donations...




wratterus
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  #2766347 25-Aug-2021 09:44
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OK, so you're probably best to keep the Netcomm (as you need this for the phone). It is technically possible to hang it behind another router with some config, but is a bit messy. I don't think Slingshot will give out SIP details. 

 

Probably the 'best' option is to get a decent quality AP, and mount it either as centrally as possible, or in the area where you have the most issues, and cable it back to the router. If cabling is just not an option for you, you could consider a powerline Ethernet Kit. These aren't perfect, but in most cases a good quality one would outperform a mesh setup for less $$. 

 

 

 

Edit - I stand corrected, there are a lot of mesh WiFi systems out there now that are surprisingly cheap. Not necessarily recommending any of them though. Hard wiring something is always a better option. 

 

 

 

I've replaced a few of those Netcomms with a Ubiquiti ER-X & UAP-AC-LR - for the $$ no AIO device even comes close to the performance you get, the config isn't bad, but it is a little more complex than your average consumer AIO device and maybe isn't the best for everyone. 


Dynamic
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  #2766365 25-Aug-2021 10:21
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Consider your ISP's recommended solution, so support is on them.  Some ISPs supply mesh wifi extenders free for customers under contract.  https://help.slingshot.co.nz/hc/en-us/articles/900004807143 

 

Have a quick look here as well:  https://help.slingshot.co.nz/hc/en-us/articles/360005921334-Wi-Fi-Setup-Troubleshooting-for-Netcomm-NF18

 

Another option you have is to switch to another ISP that supplies mesh wifi units as a part of a deal-sweetener.  Vodafone do this https://www.vodafone.co.nz/broadband/superwifi/ and I think Spark may do as well.

 

Long term, ideally cable to another point in the house as others have mentioned.  If you can comfortably get under the house, two small holes in the floor for ethernet cables to run from your router to a cental location for a WiFi access point to be located close to the gamer (or give them a cable connection).





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gb67
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  #2766367 25-Aug-2021 10:26
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Keep it simple, use the ISP router, turn off its wifi and add one of these for wifi

 

https://www.pbtech.co.nz/product/NETUBI1228/Ubiquiti-UniFi-UAP-AC-LITE-Dual-band-AC1200-300867

 

Best thing I ever did at home, solid wifi no dropouts, put in 2 at work and wifi complaints dropped to zero, have had these for a few years now.

 

 


timmmay
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  #2766393 25-Aug-2021 10:42
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Dynamic:

 

Another option you have is to switch to another ISP that supplies mesh wifi units as a part of a deal-sweetener.  Vodafone do this https://www.vodafone.co.nz/broadband/superwifi/ and I think Spark may do as well.

 

 

Friends don't let friends use Vodafone.




nampat
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  #2766400 25-Aug-2021 10:48
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We had spotty wifi on the other end of the house including 2 bedrooms, bought Kogan Home Mesh  two months ago and wifi connectivity has drastically improved. We usually we have more than 10 devices connected to wifi and it seems to be working quite well. Only downside is that you can't manually connect to 2.4/5ghz, it automatically picks the best connection frequency, not biggie for us. 


Lias
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  #2766447 25-Aug-2021 11:29
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Pretty much what gb67 said. Disable Wifi on the current box, buy 1 or 2 decent WAP's 





I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup.


Dynamic
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  #2766473 25-Aug-2021 12:39
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timmmay:

 

Dynamic:

 

Another option you have is to switch to another ISP that supplies mesh wifi units as a part of a deal-sweetener.  Vodafone do this https://www.vodafone.co.nz/broadband/superwifi/ and I think Spark may do as well.

 

 

Friends don't let friends use Vodafone.

 

 

*chuckle*

 

I know the have become in some ways what Telecom was in the past, but I've never had a problem with them and continue to use them for residential broadband.  Not business, though.





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jonathan18
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  #2766489 25-Aug-2021 13:03
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My sister went with that Netgear mesh option from Slingshot as per the link in an earlier post (extra $5 a month); she already had Ethernet laid into another part of the house, so I connected it via that rather than wirelessly. Even if you’re just going to use the WiFi connection between units, I’d still think this is a viable option if you’re after an easy plug-and-play solution.

(And, while I too wouldn’t ever suggest someone join Vodafone, I was impressed with the results from the Vodafone-supplied mesh system I put in in my in-laws’ place - totally sorted out their wifi dead spots, and at a decent speed. Certainly made me less sceptical of wireless mesh as a workable solution for some situations where laying wires isn’t wanted/feasible.)

Lias
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  #2766501 25-Aug-2021 14:05
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Dynamic:

 

I know the have become in some ways what Telecom was in the past, but I've never had a problem with them and continue to use them for residential broadband.  Not business, though.

 

 

Been back on Vodafone for a few years now after they made me an offer I couldn't refuse, support is still terrible and I wouldn't touch HFC with a bargepole, but UFB with them has been fine.





I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup.


  #2766542 25-Aug-2021 15:25
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I support the recommendation to keep the NetComm as the primary router and add some good wireless APs.

 

We're with Slingshot too and I can say the WiFi performance of the NetComm is terrible. We got rid of it and went for a different solution (originally Ubiquiti EdgeRouter + Unifi APs but currently using an all-in-one Microtik) which has worked well for us.

 

If I was the OP I'd look at the better mesh products (using Ethernet backhaul where possible) OR a single Ruckus WAP may be enough just to sort out the Wifi issues.


Delorean
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  #2766546 25-Aug-2021 15:32
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timmmay:

 

Dynamic:

 

Another option you have is to switch to another ISP that supplies mesh wifi units as a part of a deal-sweetener.  Vodafone do this https://www.vodafone.co.nz/broadband/superwifi/ and I think Spark may do as well.

 

 

Friends don't let friends use Vodafone.

 

 

 

 

I am curious why vodafone is never recommended in Fibre scenarios? - As nothing really goes wrong

 

They are the second biggest ISP, so they must be doing something right? Or am i missing something.





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michaelmurfy
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  #2766551 25-Aug-2021 15:38
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gb67:

 

Keep it simple, use the ISP router, turn off its wifi and add one of these for wifi

 

https://www.pbtech.co.nz/product/NETUBI1228/Ubiquiti-UniFi-UAP-AC-LITE-Dual-band-AC1200-300867

 

Best thing I ever did at home, solid wifi no dropouts, put in 2 at work and wifi complaints dropped to zero, have had these for a few years now.

 

I no-longer recommend Ubiquiti products personally - they're just too buggy these days.

 

Instead - look at the Grandstream products which are cheaper and from experience actually better as you don't need a controller, they also can mesh:

 

Grandstream GWN7630 - https://www.gowifi.co.nz/grandstreamnetworks/gwn7630.html

 

Grandstream GWN7660 (WiFi 6): https://www.gowifi.co.nz/grandstreamnetworks/gwn7660.html

 

Remember: These do not include PoE injectors so ensure you've either got a switch or an injector to power it.





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