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Topic # 30869 24-Feb-2009 11:05
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Hey..

I feel like a tool having to ask this, but its starting to really annoy me and id write lots of expletives if geekzone would let me :).  Were having issues with said mobo.. Its a new model for us, our preferred mobo has gone e.o.l so we just got 20 of these in and have just discovered this problem. Its not a major (and there are workarounds but were not a company thats going to put a plaster on something thats broken, we want it resolved!)

Basically no matter what we do media player wont display video when playing dvds, the sound plays but the audio dosnt. Its not a codec problem, i consider myself a codec maestro, weve never had this problem before on the 300+ machines we have built in the last couple of years, media player playing dvds is a no brainer!! well it was until this board arrived..

Theres something in this board that is stopping it, ati chipset, something! VLC player will play dvds fine but media player just shows a black screen. We have the latest ffdshow codecs and have tried several other codec packs and "dvd playback fixes". All to no avail! We had a random IT company on the west coast ring us as they brought a box of 20 and they have the same problem.
It does it in xp, vista home premium and ultimate. Tried updating the ati display drivers to 9.2, downgrading to 9.1 and even the 8 series, nothing is working! I don't really want to RMA a box because it wont play dvds in media player, thats not going to fly! but its definitely something related to the board as we have never had this problem before on other boards. Sure we could just use vlc player, it is a superior player in all regards but for ur avg joe user its not the easiest of programs to navigate, where everybody can work media player. As i said before media player is broken and we want to fix it, we don't want to put on vlc as a workaround..

Any suggestions out there? anyone with the same board? or same problem but different board on same chipset?

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  Reply # 197706 24-Feb-2009 11:49
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1874 posts

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  Reply # 197710 24-Feb-2009 12:01
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Yes that was one of the things i did. Also tried turning off hardware acceleration in media player among other things, all the usual troubleshooting things one would do. ive spent a solid 3 or 4 hours on this problem which is ridiculous, if only i could send the bill to gigabyte for lost revenue.

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  Reply # 202421 20-Mar-2009 20:34
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My mainboard is a GA-MA780GM-S2H running XP-Pro SP3 and i've never experience that problem... DVD's and any other types of media play just fine in Media Palyer 9.  I do have Combined Community Codec Pack maybe that helps?

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  Reply # 202452 20-Mar-2009 22:21
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garvani: Hey..

Theres something in this board that is stopping it, ati chipset, something! VLC player will play dvds fine but media player just shows a black screen. We have the latest ffdshow codecs and have tried several other codec packs and "dvd playback fixes". All to no avail! We had a random IT company on the west coast ring us as they brought a box of 20 and they have the same problem.


what codec does media player think its using while in playback?  file menu, properties.  I had a *low* of trouble recently when stuffing around with codecs, but my trouble was with audio. I had big clashes with ffdshow, ac3filter and cyberlink dvd decoders




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