Hi , We have HP OfficeJet Pro 7590. There is a document blocking the print queue. I tried "Cancel all documents". All other documents disappeared from queue except the one that was blocking the queue in the first place. The "Status" of this showed "Deleting", and the Printer Icon showed "Ready", with a figure "1" above the "Ready" (This should be "0"?). It has been like this since yesterday afternoon. I am still unable to print.
What else can I try to clear the print queue?