Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


xpd



Chief Trash Bandit
9521 posts

Uber Geek
+1 received by user: 1619

Mod Emeritus
Trusted
Lifetime subscriber

# 36967 5-Jul-2009 17:31
Send private message

I was given a 300gb Seagate drive at the start of the year by a friend who didnt need it anymore - recently the drive has stopped working (thankfully kept going long enough for me to recover my data) - I checked on the Seagate warranty site and this drive still has about 18 months left on the warranty.

Now, my mate cant remember where he got it from (or invoice) so who do I see to get it fixed/replaced ?
Seagates site says Ingram, but they most likely wont want to deal with it as Im not a reseller/customer of theirs.

In theory can i return it to any Seagate dealer and they'll take care of it or am Im in limbo ? :)

TIA





XPD / Gavin / DemiseNZ

 

Server : i3-3240 @ 3.40GHz  16GB RAM  Win 10 Pro    Workstation : i5-3570K @ 3.40GHz  16GB RAM  RX580 4GB Win 10 Pro    Console : Xbox One

 

https://www.xpd.co.nz - Games, geeks, and more.     Now on BigPipe 100/100 and 2Talk


Create new topic
1539 posts

Uber Geek
+1 received by user: 39

Trusted

  # 231211 5-Jul-2009 17:33
Send private message

You should be able to send it back to seagate directly (Singapore) Under the RMA section of their site.

1828 posts

Uber Geek
+1 received by user: 215
Inactive user


  # 231692 6-Jul-2009 16:09
Send private message

thats correct you'll need to RMA it to singapore can take upto several weeks though so don't be in a rush for the return

 
 
 
 


1828 posts

Uber Geek
+1 received by user: 215
Inactive user


  # 231693 6-Jul-2009 16:11
Send private message

oh i forgot to mention this too if your real lucky like i was and they don't have or cant fix it then you might just get a 320GB instead as a replacement

xpd



Chief Trash Bandit
9521 posts

Uber Geek
+1 received by user: 1619

Mod Emeritus
Trusted
Lifetime subscriber

  # 231695 6-Jul-2009 16:14
Send private message

Hehe... thats what someone else here said. They didnt know Seagate ever made a 300, just 320's :)




XPD / Gavin / DemiseNZ

 

Server : i3-3240 @ 3.40GHz  16GB RAM  Win 10 Pro    Workstation : i5-3570K @ 3.40GHz  16GB RAM  RX580 4GB Win 10 Pro    Console : Xbox One

 

https://www.xpd.co.nz - Games, geeks, and more.     Now on BigPipe 100/100 and 2Talk


1195 posts

Uber Geek
+1 received by user: 171

Trusted
Subscriber

  # 231709 6-Jul-2009 17:04
Send private message

I've had to send 2 back over the last few years in similar circimstances. The first one (may have been a WD drive actually) I had to send back to Singapore, and they sent me back a "recertified" drive, that died about 1 week after receiving it. I didn't bother getting another one, as, I had spent about half the replacement price on the shipping.

The other one I sent to VST (NZ) Ltd (4/12 Beatrice Tinsley Crescent, Albany, Auckland, New Zealand) after filling out a vst_mra_form. I just put N/A in the invoice field.

I sent the drive (a 160GB) back in a "seagate seashell", and, they sent back a 200GB drive, wrapped in bubblewrap.




Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Video game market in New Zealand passes half billion dollar mark
Posted 24-May-2019 16:15


WLG-X festival to celebrate creativity and innovation
Posted 22-May-2019 17:53


HPE to acquire supercomputing leader Cray
Posted 20-May-2019 11:07


Techweek starting around NZ today
Posted 20-May-2019 09:52


Porirua City Council first to adopt new council software solution Datascape
Posted 15-May-2019 12:00


New survey provides insight into schools' technology challenges and plans
Posted 15-May-2019 09:30


Apple Music now available on Alexa devices in Australia and New Zealand
Posted 15-May-2019 09:11


Make a stand against cyberbullying this Pink Shirt Day
Posted 14-May-2019 20:23


Samsung first TV manufacturer to launch the Apple TV App and Airplay 2
Posted 14-May-2019 20:11


Vodafone New Zealand sold
Posted 14-May-2019 07:25


Kordia boosts cloud performance with locally-hosted Microsoft Azure ExpressRoute
Posted 8-May-2019 10:25


Microsoft Azure ExpressRoute in New Zealand opens up faster, more secure internet for Kiwi businesses
Posted 8-May-2019 09:39


Vocus Communications to deliver Microsoft Azure Cloud Solutions through Azure ExpressRoute
Posted 8-May-2019 09:25


Independent NZ feature film #statusPending to premiere during WLG-X
Posted 6-May-2019 22:13


The ultimate dog photoshoot with Nokia 9 PureView #ForgottenDogsofInstagram
Posted 6-May-2019 09:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.