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Topic # 55249 26-Dec-2009 23:11
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Apologies if this is not the right place to put this - but I couldn't really see a better one.


I received an enquiry via the Tourism NZ site for my business. Since the TNZ site requires an actual human to write in a form and the email contact is from TNZ not the enquirer, I am assuming that the likelihood of this being spam is small.


I replied to the enquirer using the email address given in the form they completed on TNZ's site.


My message comes straight back with the following header:







Your message cannot be delivered to the following recipients:


 Recipient address: maddibuys@optonline.net
 Reason: Remote SMTP server has rejected address
 Diagnostic code: smtp;550 5.1.1 unknown or illegal alias: maddibuys@optonline.net
 Remote system: dns;mx2.optonline.net (TCP|17.148.16.104|58482|167.206.4.79|25) (mta25.srv.hcvlny.cv.net -- Server ESMTP [Sun Java System Messaging Server 6.2-8.04 [built Feb 28 2007]])


Original-envelope-id: 0KV900HRJ763P860@asmtp029.mac.com
Reporting-MTA: dns;asmtp029-bge351000 (tcp-daemon)


Original-recipient: rfc822;maddibuys@optonline.net
Final-recipient: rfc822;maddibuys@optonline.net
Action: failed
Status: 5.1.1 (Remote SMTP server has rejected address)
Remote-MTA: dns;mx2.optonline.net (TCP|17.148.16.104|58482|167.206.4.79|25)
(mta25.srv.hcvlny.cv.net -- Server ESMTP [Sun Java System Messaging Server
6.2-8.04 [built Feb 28 2007]])
Diagnostic-code: smtp;550 5.1.1 unknown or illegal alias:
maddibuys@optonline.net




There's a bit too much tecnospeak in there for me - but I can't see anything like blacklisting or any of that sort of carry on.


Does anyone have a clue what that blurb actually means? Has the original enquirer simply entered their address wrong? Or is it more sinister?


Thanks!





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  Reply # 285340 26-Dec-2009 23:29
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the email address doesn't work.
IT looks like the email address is an alias of the mailbox.
The email address is not valid and doesn't have the right pointer to the mailbox.



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  Reply # 285342 26-Dec-2009 23:34
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daman88: the email address doesn't work.
IT looks like the email address is an alias of the mailbox.
The email address is not valid and doesn't have the right pointer to the mailbox.



Thanks.


Why would a mailbox have an alias?





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  Reply # 285359 27-Dec-2009 01:49
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Geektastic: Why would a mailbox have an alias?


So you can have multiple addresses all pointing to the one mailbox.

A good example is having info@company.co.nz, sales@company.co.nz all going to one person's mailbox.  It can be used to give the perception of a large organisation, or for more practical reasons - if that staff member leaves, you can easily redirect those addresses to a new mailbox.

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  Reply # 285369 27-Dec-2009 07:49
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I would say an incorrect email address was entered. It happens. People don't check these things - that's why some forms ask to confirm email address.




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