Nokia Lumia 925 unable to send or receive MMS

Forums › Legacy mobile platforms (Windows Mobile, Palm OS, Web OS, Symbian, Meego, Blackberry) › Nokia Lumia 925 unable to send or receive MMS

blondeastheycome

4 posts

Wannabe Geek
+1 received by user: 1

#150334 18-Jul-2014 20:38

Hi
I'm not sure if this is the right place for my question but here goes. I have 2 Nokia Lumia 925 phones purchased from overseas and they are both unable to send and receive MMS messages. There seems to be a lot of blogging from USA, UK about the same issue with the same phone and the work around is to turn wireless off. The SIMs are Telecom and I have check the MMS settings and WAP to confirm they are correct. I have updated both phones to the latest Cyan update and have turned off all wireless but still having the same issue.

Any help would be greatly appreciated.
Thanks!

This is a filtered page: currently showing replies marked as answers. Click here to see full discussion.

freitasm

BDFL - Memuneh
80652 posts

Uber Geek
+1 received by user: 41045

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#1091831 18-Jul-2014 22:50

Have you set them manually or let the app select the APNs, etc?

Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

blondeastheycome

4 posts

Wannabe Geek
+1 received by user: 1

#1093091 21-Jul-2014 15:05

It seems the MMS settings that are on my Nokia Lumia 1020 (which are also automatically selected) are not the settings (just the APN name) that telecom are providing on their site. Putting in Telecom websites setting on both Lumia 925's make them work nicely.

The difference between the name being wap.telecom.co.nz and what they have now which is just 'internet'.

The million dollar question is why does my Lumia 1020 work with the wrong settings....

Oh well.. not too fussed they all work now!

Thanks for your help again!