Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


68 posts

Master Geek


Topic # 13653 22-May-2007 11:21
Send private message

I have a Telecom Treo 700wx running Windows Mobile 5. Previously I used the Apache with the same OS. I have noticed that when I am in outlook (messaging menu) I can no longer use the send and receive function. I use to be able to while in messaging go to the menu and select send and receive. Now I have to go to  Activesync (to send it) everytime I want to send an email.

Is there a setting I need to tweak to get the send and receive function to work?

Thanks

Hoosein

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
BDFL - Memuneh
61189 posts

Uber Geek
+1 received by user: 11971

Administrator
Trusted
Geekzone
Lifetime subscriber

Reply # 71628 22-May-2007 11:27
Send private message

What kind of mailbox is this (POP3, IMAP, Exchange)?

I have a Treo 700wx here and I see the Send/Receive option in the Inbox and it works fine for all mailbox types. Have you tried a soft reset now? What menu options you can see when you tap Menu?







68 posts

Master Geek


  Reply # 71659 22-May-2007 13:14
Send private message

I am using exchange to access work emails. the menu shows the following

delete
reply
reply all
forward
move
mark as unread
download message (greyed out so its cannot be selected)
send/receive (greyed out so its cannot be selected)
switch accounts
tools

Thanks



68 posts

Master Geek


  Reply # 71665 22-May-2007 13:24
Send private message

Yep I have done many soft resets. I have had this since I moved away from the Apache a few montsh ago.

BDFL - Memuneh
61189 posts

Uber Geek
+1 received by user: 11971

Administrator
Trusted
Geekzone
Lifetime subscriber

Reply # 71677 22-May-2007 13:45
Send private message

It doesn't look like it's configured to synchronise to Exchange, but rather synchronise to Microsoft Outlook, hence the greyed out and the option to only synchronise when using ActiveSync.







68 posts

Master Geek


  Reply # 71680 22-May-2007 13:51
Send private message

How do I get it to synch to exchange?

BDFL - Memuneh
61189 posts

Uber Geek
+1 received by user: 11971

Administrator
Trusted
Geekzone
Lifetime subscriber

Reply # 71684 22-May-2007 13:57
Send private message

Connect the Treo 700wx to your PC, open ActiveSync and configure a new server. If your Exchange server requires a SSL certificate you may have to install it. IF needed you can ask for help to your Exchange administrator.







68 posts

Master Geek


  Reply # 71686 22-May-2007 14:00
Send private message

A BT connection will do right?

BDFL - Memuneh
61189 posts

Uber Geek
+1 received by user: 11971

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 71687 22-May-2007 14:02
Send private message

Yes, if you can connect to ActiveSync over BT. If your Exchange is visible from the Internet, you can do this directly on the device - open the ActiveSync application on your Pocket PC, tap Options and Configure Server.






68 posts

Master Geek


  Reply # 71700 22-May-2007 14:48
Send private message

Hi

Tried all this but still the same. I check with another person with the same device and his send/receive is not greyed out. Our IS bot also applied some Telecom firmware upgrade (something they only got recently from Telecom for the Treo) and its still the same after another soft reset. Seems really strange.

BDFL - Memuneh
61189 posts

Uber Geek
+1 received by user: 11971

Administrator
Trusted
Geekzone
Lifetime subscriber

Reply # 71701 22-May-2007 15:00
Send private message
Hawkes Bay
8477 posts

Uber Geek
+1 received by user: 4

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 71706 22-May-2007 15:11
Send private message

So just to confirm, you *do* have an exchange server?

Mine is working fine just like freitasm's. The option would only generally be greyed out if it was not a valid option, and as inidcated, if you have an OUTLOOK account set up, then a send/recieve is not possible.










68 posts

Master Geek


  Reply # 71712 22-May-2007 15:43
Send private message

Under options I have

Exchange Server and a number of items that can be synch
Windows PC and a number of items that can be synch

Under config a server I have the server address (company's) with username. password and domain.

I do not have any other accounts set up.



BDFL - Memuneh
61189 posts

Uber Geek
+1 received by user: 11971

Administrator
Trusted
Geekzone
Lifetime subscriber

Reply # 71725 22-May-2007 18:00
Send private message

Perfect, so you have the company's Exchange server address in place and you have Exchange Server and Windows PC in "Options".

Now you just need to uncheck the E-mail box from Windows PC and check the E-mail box in front of the Exchange Server.

You might see a dialog box saying that data will be deleted on your Pocket PC and downloaded from the Exchange Server. That's normal. After this it should synchronise ok. You can also do the same with Calendar, Contacts and Tasks.







68 posts

Master Geek


  Reply # 71810 23-May-2007 08:06
Send private message

Hi

I have doner all this. I can synch with no problems, what I am unable to do is use the send/receive to send and receive mail. I have to start activesynch from the menu . Remember my send/receive is greyed out.

Thanks



BDFL - Memuneh
61189 posts

Uber Geek
+1 received by user: 11971

Administrator
Trusted
Geekzone
Lifetime subscriber

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.