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8 posts

Wannabe Geek


# 18522 13-Jan-2008 18:52
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Hi, I just can't connect to the internet on my JasJam,
VFNZ Internet is currently under the My ISP settings:

VFNZ Internet (Cellular Line - GPRSm 3G).
APN: www.vodafone.net.nz

everything else is blank.
everytime I try and connect to internet i get this messege...

Dialed www.vodafone.net.nz
cannot connect for unknown reason...... etc etc.

Under network Managment
My ISP is used twice, from each drop box.

Any help is appreciated!

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BDFL - Memuneh
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  # 104554 13-Jan-2008 18:54
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You can try changing the APN to internet only. If you still cannot connect try a soft reset. If the problem persists then contact Vodafone and ask if your your MSISDN is allowed to access the * APN.






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Wannabe Geek


  # 104563 13-Jan-2008 19:34
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Do you mean I should change APN to 'internet'!?

Thanks for help.

 
 
 
 


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  # 104575 13-Jan-2008 19:59
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Are you a prepay customer or on account? when calling vodafone customer service ask if you have the unverified APN.



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Wannabe Geek


  # 104581 13-Jan-2008 20:11
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im on prepay, its really weird because Ive previously had no problems accessing the net on my old N80 or 6680.

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  # 104588 13-Jan-2008 20:19
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8SXE8: im on prepay, its really weird because Ive previously had no problems accessing the net on my old N80 or 6680.
Make sure you have credit before calling vodafone customer service and asking if you have the APN and as MF advised its not cheap using prepay to access the internet.

 
 
 
 




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Wannabe Geek


  # 104593 13-Jan-2008 20:29
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Yeah I currently do have credit, do you guys know of any other settings that could be conflicting? I'm quite certain the phone is a parallel import.

[Edit] Popped the sim card back into my old Nokia N80 ... No connection on there either, so I'm guessing its got nothing to do with the phone itself!

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  # 104600 13-Jan-2008 20:58
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APN will need to be checked if its in the backend (HLR)

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