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Forums › Legacy mobile platforms (Windows Mobile, Palm OS, Web OS, Symbian, Meego, Blackberry) › I need help!!!!! Active Sync trouble
XVIPERX

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#2653 1-Nov-2004 06:00
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Its my friends Bday adn he got a toshiba pocket pc 4 his present

it uses activesync instead of hotsync and i have never done it before

i install all the neccesary components and when the computer trys to find the palm it dont

have i missed summat?????]
plz help

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freitasm
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#9729 1-Nov-2004 08:57
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You have to install ActiveSync. On the first time it starts it will run Connection Wizard. It'll look for devices connected to a serial port or USB. At this moment, connect the Pocket PC to your computer. It should take a minute or so and it'll connect.




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XVIPERX

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#9810 2-Nov-2004 22:04
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so i need to press the connect button on the pocket pc device when it is trying to find it????

freitasm
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#9817 2-Nov-2004 22:19
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Nope. If the connection is ok simply wait. The ActiveSync routine may take a couple of minutes scanning all ports. It's started when the Pocket PC is placed in the cradle.

Now, there are lots of things that may cause problems. Is this connected to a USB port or to a USB HUB? Have you done a soft reset on the Pocket PC lately? Are you running a software firewall on your computer?




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XVIPERX

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#9826 2-Nov-2004 23:16
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no its a brand new palm bought on the 31st of oct


there is no firewall because its not on the internet

when it is scanning the ports it says ' the device was not found'


ive tyied everything!!!!!!

freitasm
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#9827 2-Nov-2004 23:27
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Is it a Palm or a Pocket PC? The thread started with a Pocket PC, but now you say it's a brand new Palm? Palm devices will not work with ActiveSync.




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