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jeff

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#2807 23-Nov-2004 07:39
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For years, I've been using Palm devices and pretty happily so. Recently, I bought a rx3115 to replace my Tungsten T, which itself worked nicely via Bluetooth connecting through my Nokia 3600 phone to send and receive email, etc. I REALLY, REALLY, need to be able to do this. Anyway, I cannot for the life of me get the Ipaq to so work, and after hours and hours of online support (or lack thereof) with HP, my cell service provider, and Nokia, get the darned thing to work. They all blame the other but no one has any solutions.

To be clear, I am able to pair the devices and make a connection to send and receive files between the two devices, such as photos. But I cannot get the darned things to make a connection to the internet. The Nokia itself is able to connect, but I cannot establish a connection with the Ipaq through the Nokia.

I did find some general instructions here about connecting another Ipaq model to a Nokia 3600 phone, and tried to follow them, but the screens illustrated are quite different than those appearing on my Ipaq. Moreover, when setting up my Ipaq to select the phone to use in the dial up, the Nokia phone does not appear in the list; just a bunch of Ericsson phones. Is this the problem? Is there some driver to be installed on 2003?

Help!!! Thanks in advance.

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freitasm
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#10385 23-Nov-2004 08:08
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Jeff, can you tell us which of the guides you tried following please?




 

 

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jeff

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#10386 23-Nov-2004 08:13
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I spent many hours on telephone support with each of HP, the telecommunications carrier and Nokia, and they all walked me through configuration in their own ways. I'm at a complete loss to recall specifically what was done and when. Essentially though, the set up was very similar to a configuration you illustrated regarding another Ipaq model with the Nokia 3600. Similar, but not identical because for instance when setting up the dial up connection with my Ipaq (rx3115) there is no Nokia phone listed in the drop down menu of phones, just a bunch of Ericsson phones and one option for "not listed"...

In short, I didn't really follow any prescribed guides apart from the instructions of support.

 
 
 
 


jeff

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#10387 23-Nov-2004 08:20
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Interestingly enough, HP referred me to Geekzone and in particular a guide you'd illustrated describing how to connect another Ipaq model to the Nokia3600. That's how I found this great site!

That was the up side to the story. The down side is I still haven't gotten the connection to work. The Ipaq is paired with the Nokia, and I see the dialing on the Nokia, but then there is no connection made and I get a conneciton error on the Ipaq.

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#10388 23-Nov-2004 08:35
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Jeff, I imagine you have followed this guide. Is that right?

Now, the dialogs on your rx3115 are not much different from the screenshots on this guide. Don't worry about configuring the phone. There are no drivers to install and you may not want to follow the Phone configuration that comes on your Pocket PC.

You say the devices are paired and can see each other. So this is a good start.

To connect to the Internet we'll need to establish what is the configuration on your phone.

1.What's the operator you're using?

2.Tell me what Connections you have configured on the Nokia 3600. You probably should see one for WAP, another one for non-WAP connections. Tell me what is the order these connections are defined.

3.On the Pocket PC, open the Bluetooth Manager and tap New. You should then see a list of options, one is "Connect to Internet" or similar. This is the option you'll select. When asked what device to use tap on the icon corresponding to your mobile phone.



The text may be different, but the idea is the same. Try finding what's the option you have that's similar to this one and let me know.

4.Create the shortcut as indicated



5.Don't select any existing connection. Create a new one. Your Pocket PC may ask some information. It's important that you enter the country code and area code servicing your mobile phone.



The *99***1# is a special number and it will be different depending on your configuration and the operator. Start with *99#.

6.Once the icon is created, simply tap-and-hold it to find the Connect option. When asked for a connection to use, select the new one just created. If asked for a username and password, you have to enter the ones your mobile operator use.

7.If it doesn't work, the open Start | Settings change to Connections, Advanced and change the connection to have *99***x# where x is the position where the non-WAP connection is defined on your Nokia.

We stop here now. Let me know the answers and results before anything else.





 

 

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jeff

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#10390 23-Nov-2004 11:00
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Strangely enough, now I'm just getting a Bluetooth Manager error message: No path could be found to destination. I've not seen this before, and don't know what's precipitated it. But the phone does not seem to be trying to dial now either.

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#10391 23-Nov-2004 11:02
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Try a soft reset on your Pocket PC. Then remove any shortcuts created before. Restart your phone, and then try the procedures again.




 

 

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jeff

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#10392 23-Nov-2004 11:06
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I did all this, and yet am still getting this new message. This is very perplexing at best...

 
 
 
 


jeff

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#10395 23-Nov-2004 14:18
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I have it dialing now, but get two messages on the IPAQ, one over the other. The first message is Cannot Connect, No modem at aove number. To check your connection setings and change them if needed, tap Settings. The error message below is Bluetooth Manager and reads The connection failed and could not be reestablished, and in details indicates Waiting for the Device, Connection Established, Unable to establish a connection. Please make sure the device is enabled and in range. Also verify that the requested service is available.

jeff

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#10396 23-Nov-2004 14:19
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Is it possible my configuration re encription or something else is unacceptable?

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#10397 23-Nov-2004 19:57
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When you get the "No modem" message are you using one of the options (like *99#, *99***1#, *99***2#)?

Disregard the second error message. it's just a side effect...




 

 

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jeff

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#10401 24-Nov-2004 02:05
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Yes, i tried all of those phone number options. Each one of them, and none were successful. The phone dialed, and then a disconnection followed...

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#10405 24-Nov-2004 11:09
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What mobile operator are you using? Can you find from them the name of the APN to connect to the internet please?




 

 

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jeff

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#10406 24-Nov-2004 11:15
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Mobile operator?? APN?? I'm terribly sorry, but I don't understand. My cell service provider is Rogers AT&T in Canada, if that was what you meant. It's embarassing, but I used to be well versed with technology, but have fallen so far behind in my understanding as a result of focussing on raising my children alone and with running a practice.

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#10407 24-Nov-2004 11:21
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That's Ok... Rogers is the mobile operator. I need to kwno the APN (Access Point Name) - which is the gateway used to connect to the internet. You can find this from your help desk, but be sure to ask for the Internet gateway, not WAP.

I found this on the internet, but I'm not sure it's the correct one: APN=internet.com, Username=wapuser1, Password=wap.

What you need on the Pocket PC is to edit the connection, find the Advanced button and then enter the following Init String:


+CGDCONT=1,,"internet.com"

Where you see "internet.com" it should be the APN name with quotes (try the string as it is exactly in this post for a test anyway). Also, use the username and password provided.




 

 

These links are referral codes

 

Geekzone broadband switch | Eletricity comparison and switch | Hatch investment (NZ$ 10 bonus if NZ$100 deposited within 30 days) | Sharesies | Mighty Ape | Backblaze | Amazon | My technology disclosure


jeff

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#10408 24-Nov-2004 11:30
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I don't quite follow; I'm going to type in "+CGDCONT=1,,"internet.com"", but wear exactly?

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