Firstly - thanks for all the info there is on this site, it is truely a gem. Look - I have had a OKTA Mobile (green one) for 8 months now and it has been quite okay for me, runs like a slow piece of @#!@# sometimes, resets required often but other than that, nothing you wouldnt expect from something running on a windows platform!!!
Look, problem: It randomly started resetting at random intervels, even when the unit had been reset to factory settings to rule out some 3rd party software causing the issue. It does it only every so often so I was quite stumped; I have cared for it really well, never ever have had it come in contact with water and so I sent it away for repair wondering if maybe it needed a ROM upgrade.
After 8 days of sitting on their tech bay shelf, I finally got an update at 11pm last night after work; it read:
|3/12/2008 4:23:53 p.m.||Liquid damage on PCB and components. Unit B.E.R. Verified with line lead. Returned un-repaired. Assessment charges applied.|
What the hell man!?!? It still boots up and every thing and they are so readily quick to pass it off as liquid damage? Can someone please tell me if I should be dubious; I've never had it come in contact with any liquids, it has been in one of those nice little protective cases and I am really baffled with their findings. Especially since they say that not only is there liquid damage to PCB but components as well? Doesn't this seem very farfetched to say the least? Can someone suggest what I should do from here? Its only 8 months old, still boots up (I dont have it back yet, maybe he screwed it even more in the hurry that I am sure all of them are in).
I feel like complaining to OKTA but OKTA's contact number is 777, wow - I know I will get as far as being told that they cant help; I tried to reach some kind of OKTA support through that number previously and its just a god damn joke.
What reprise does one have? I am tempted to get in contact with Fairgo on this one as people should be made aware that even if you treat your device with the respect that they deserve, they only last 6-12 months so be prepared for your phone to die due to vapour in the air that the manufacterer has yet to make their devices immune to?
I'm fuming.... someone please help!