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daffy

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#31496 19-Mar-2009 17:40
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I'm a complete dummy. In fact, Dummys look like geeks to me.
At least, that is how I am feeling after my Okta Touch has consistently failed to connect when plugged into my desktop with the USB cable.
I have to delete the partnership and set it up again to get it to work. Then the clock is an hour out on the Touch, so I adjust that. Then any appointments I set on the Touch before the rest of the connection are lost.
I thought I'd solve this by connecting via Bluetooth, but I haven't been able toi do that either. I followed the instructions several times, but I give up in disgust when it no go.
If anyone can give me a set of instructions for people who think a gateway is a thing for walking through a hole in a fence, please, please do. Soon.

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freitasm
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#202245 19-Mar-2009 19:28
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First off your problems with appointments being an hour off has nothing to do with this connection problem. You need to apply the appropriate Timezone patches. And follow the instructions step-by-step including when you have to change the timezeon on the device, and back, before the patch comes into effect.

Now for the rest - INFORMATION PLEASE. People ask for help but dont' tell us the whole thing.

What OS are using? If using Windows XP then what version of ActiveSync are using? Are you using the original ROM on your device? Are you connecting through a USB HUB or directly to a USB port? Have you disabled the power saving features on your USB ports?




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daffy

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  #202270 19-Mar-2009 21:12
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What OS are using? Vista
If using Windows XP then what version of ActiveSync are using? See above.
Are you using the original ROM on your device? I really don't know. I know it stands for Read Only Memory, but that's as far as my understanding gets.
Are you connecting through a USB HUB or directly to a USB port? Directly to a port on the front of my computer.
Have you disabled the power saving features on your USB ports? Don't know how to do this, so I guess I haven't. If I had, I guess the sync wouldn't work after re-establishing the relationship.
Thanks for your help.

daffy

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#202271 19-Mar-2009 21:14
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...................and what is a Timezone patch?



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  #202284 19-Mar-2009 23:14
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daffy: ...................and what is a Timezone patch?

freitasm
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  #202318 20-Mar-2009 09:25
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The device has a table with the timezones builtin - but governments change the dates sometimes, so this patch will update this table.




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