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hutchwilco

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#33271 5-May-2009 19:16
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I recently upgraded from a 7100t to a 7130 (don't laugh, it's old but still, it's an upgrade!)


So as soon as I put in my SIM and started using it people began telling me they occasionally get duplicate txts from me, as in a copy arrives immediately after the first txt.


I call Vodafone and go to tech supp via the blackberry team. They confirm, yes we can see a second txt being sent within a second or two of the first. They insist it has nothing to do with their network, which makes perfect sense since it started with the new phone.
They then send me a bill for the double txts!


Anyway, regardless of that I've since moved to B+W (and have received great service so far).


I have the latest software for the device v 4.2.1.101
I have the Vodafone NZ theme (as is default)
I have apps like Gmail, Google Maps Opera installed.


Of course it doesn't ALWAYS happen - about 30-50% of the txts I send get duped.


If you are familiar with the blackberry menus, you'll know it's not possible to doubleclick the send button, since it's a drop down menu and disappears on the first click.


Can someone offer any advice? Heard of this before? I can't seem to easily find any similar complaints on the main blackberry sites


I realise the one obvious option I have is to reload all device software, but I'm trying to avoid that since it's not easy to load gmail and maps etc on the phone without a BIS plan.

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zocster
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  #212815 6-May-2009 11:45
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unfortunately is not happening to me, have you done a battery pull? I don't have the 7130 I have the 8110. But it should not send a duplicate, may be you can set the number of retries to 1 instead of 3 by default?

hutchwilco

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  #212820 6-May-2009 12:12
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I've done a battery pull, with no improvement.

I just reinstalled the OS since I found a way to backup third party apps, and at least so far it seems to have fix the problem.

only time will tell now.

I'm fairly sure it's not a retry attempt, since its somehow sending them both almost instantaneously.

gehenna
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  #212824 6-May-2009 12:20
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I've found that the BB OS - especially older versions - can become unstable over time. I usually try to reimage the handsets at my work about once a year. This seems to keep gremlins at bay.

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