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Forums › Legacy mobile platforms (Windows Mobile, Palm OS, Web OS, Symbian, Meego, Blackberry) › Unable to sync ipaq210 with my PC
cat21

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#4084 17-May-2005 20:30
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Hi, i am trying to connect/sync my ipaq2210 to my PC.
When i try to sync with the cradle windowsXP says "USB device is not recognized".
I think i did everything already, but nothing helps. I also trid to sync it with bluetooth but i couldn't . Maybe somebody has the solution for this problem, i can't think what to do next. Thank you!

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freitasm
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#14799 17-May-2005 20:46
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Have you installed ActiveSync from the CD?

You may want to download a newer version (the current is ActiveSync 3.8).

Make sure the cradle is not plugged during install. After installing this, reboot and then plug the cradle. Also be sure to plug it directly to a USB port, not to a USB HUB!




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cat21

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#14800 17-May-2005 21:05
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freitasm, thank you for your reply, but i already did all those steps you described. At the stage of "discovery" activesync says your device not detected. Before that windows pop-up message "USB device not recognized".

freitasm
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#14801 17-May-2005 21:12
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Ok... It could also be that you have either a malfunctioning motherboard (test other USB devices to see if they work) or a defective cradle (try using on another computer).




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cat21

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#14825 18-May-2005 20:26
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All other USB devices are working ok. The problem started when i added USB 2.0 to my PC.
Before that everything was working just fine. Do you think this card could affect somehow on USB setup?

johnr
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#14826 18-May-2005 20:49
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I had the same issue with one of these devices and it was a faulty device in the end

cat21

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#14834 19-May-2005 00:03
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johnr? You mean you had a faulty USB 2.0 card ot a faulty cradle?

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