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Topic # 4777 26-Aug-2005 08:27
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I'm having problems getting hardware support for my Pocket PC. The unit stoped charging and data transfer through the data port months ago and now I can't do simple activesyncs through the cradle. I've emailed the two US locations and the UK location and I've gotten no response. How is it theis device is so popular and there be absolutly no warrenty or support for the device? All we have in Canada is the Treo and it was junk when I got my Pocket PC Last year through a guy in the US ,which I think bought it in Saudia Arabia. Thus I have no support or Parts. I could do the repair if I could get parts!!! I'm sure it's a break in the soldure at the PC board, but I'm not ready to break the warrenty sticker until i know I'm finished with this device. Any help?

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  Reply # 19137 26-Aug-2005 08:31
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Imported devices will get no support in other counties

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Reply # 19142 26-Aug-2005 08:44
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Contact www.clubimate.com. They have an online live support where you can chat with some support agent, in general very good. You can then ask them where to have the Pocket PC serviced in your area.

Carrier Devices (the i-mate brand owner) is now operating in the USA.





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