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Topic # 59550 6-Apr-2010 19:06
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My partner was given a HTC Snap for work today which she really likes, but she would like to know how to download all emails from the exchange server, currently it seems that the phone is only downloading new emails. Is it possible to download all her emails and if so, where do you change the setting in the phone. We can't find anything in the manual.

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BDFL - Memuneh
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  Reply # 315467 6-Apr-2010 19:16
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Remember there will be a memory limit so you might not want to do this if it's a large mailbox. Open ActiveSync, click Menu | Options scroll down to email, click Settings and set "Download the past" to the number you want.





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  Reply # 315472 6-Apr-2010 19:39
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Also, make sure she is on a large data plan. Smile



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  Reply # 315475 6-Apr-2010 19:43
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freitasm: Remember there will be a memory limit so you might not want to do this if it's a large mailbox. Open ActiveSync, click Menu | Options scroll down to email, click Settings and set "Download the past" to the number you want.



Awesome, she is very happy now, thanks for that



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  Reply # 315476 6-Apr-2010 19:44
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Her data is paid for by her work, so I don't think she will worry too much.

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  Reply # 315580 6-Apr-2010 23:28
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Sheesh I'd be careful with this one. How big is her Exchange Mailbox? You might end up using all the memory on your phone in a single hit. :)

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Reply # 315806 7-Apr-2010 16:29

Surely that's overkill? Is she downloading just the headers or perhaps only the text?

I hope she works for a very large business that can afford such extravagance. I hope she's not working for a small struggling family run business or some such. Does her employer know?

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  Reply # 315810 7-Apr-2010 16:40
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I have my mobile devices set to download the previous two weeks only. That's more than enough to keep tabs on current activities - and my Inbox doesn't even have that old emails anyway, everything is archived...




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