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65 posts

Master Geek


Topic # 6768 22-Feb-2006 09:26
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I've searched the net, and haven't come across any similar complaints. I'm having odd problems with my harrier.

*The red and green phone buttons don't work
*The power button doesn't work (although holding it still alternates back-light)
*The slide down keyboard doesn't work at all, or..
*The keyboard works, but no delete keys work (through ANY input method)
*When clicking an auto-complete word, the start menu opens
*The screen jumps out of alignment horizontally left. I can realign, but this is intermittant, and when it returns it is out of alignment to the right :)
*The volume rocker button doesn't work, and sometimes opens the start menu
*The IE hard button randomly activates (though not any more due to me unbinding the key to save money!)

These problems seem to either all be there, or none. (with the exception of the keyboard issue - it works correctly about 20%, no deleting at all 50%, and nothing 30%)

Obviously, it is incredibly tedious manually inputting texts ensuring i get 100% accuracy all the time! :)

Has anyone heard of this sort of thing happening before?

I have tried numerous hard and soft resets to no avail - even on a brand new hard reset it may have these issues (with no change in frequency). I have upgraded the firmware via Telecom.

Any ideas?

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BDFL - Memuneh
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Reply # 29059 22-Feb-2006 09:34
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Welcome to Geekzone... This sounds like a hardware problem. You probably should check with a repair agent. Was this device dropped at any time?







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Master Geek


  Reply # 29095 22-Feb-2006 16:14
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yes, multiple times in fact! Would hardware be intermittant though?

THanks
Phil

 
 
 
 


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  Reply # 29096 22-Feb-2006 16:19
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I agree that those number of problems you are experiencing would have to be handset. Whether a particular fault is constant, in my opinion when dealing with electronics, would be irrelavant. I spilt coffee on my Harrier a while ago. It came back to life after a drying out period but the problems I had after that were intermittent and inconsistent.

Luckily I had mobile insurance.




Gravity is a myth.....The Earth Sucks!



65 posts

Master Geek


  Reply # 29097 22-Feb-2006 16:24
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Would it be worthwhile sending it away to be repaired?

My concern would be that it is a non-specific intermittant fault, which doesn't seem like it has one common hardware component at fault.

Additionally, i'm trying to make excuses so i can justify the upgrade to the Apache.....

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  Reply # 29098 22-Feb-2006 16:58
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Definitely a hardware fault. Sounds like all those little connecting ribbon cables are lose or broken. If it is no longer under warranty it probably wouldn't be worth repair.



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Master Geek


  Reply # 29108 22-Feb-2006 18:32
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Excellent, thanks :)

Apache it is then! Is that the only valid upgrade from the harrier on Telecoms network?

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Reply # 29110 22-Feb-2006 18:36
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